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Why?
Because clearly MOST of your followers will never receive the message.
Unlike email or direct mail, this is one of those marketing channels that is closer to radio or TV because people need to be tuned in (or remember to check your channel so to speak) in order to receive the message.
And we all know that if you follow more than a few hundred people on Twitter, it is almost impossible to keep up with them.
Because a Tweet is not addressable to a specific person (unlike a DM), I might disagree that it is like email.
I do agree there are some direct marketing correlations (in fact I wrote a paper on direct social media marketing).
However, like a newspaper ad, a Tweet's impact diminishes significantly minutes, hours and days after it is broadcast. Just looking at Bit.ly stats helps prove that. The exception is when it is retweeted.
Unless folks intentionally look at your Twitter timeline, they will likely never see your tweet unless they are following very few people OR are online when you tweet. Of course this changes if the post is retweeted.
All real interesting, nonetheless and I applaud you for getting your hands around the topic.
@greenpharey
Interesting stats, thanks for sharing. Surely CTRs there mean something different as not everybody is seeing it, but that isnt too different from an email campaign if you calculate clicks/emails-sent instead of clicks/opens.
Would be great if you could also share some figures about the spread of click through: So what's the highest and lowest you have seen or ideally if you calculate it per person, show the frequency of CTRs in certain bands (like 10% have 0-0.5%CTR).
Looking forward
Cheers
For an idea of retweets (not clicks) by reach see "The 100 Most Influential People in Twitter:" http://www.twitalyzer.com/twitalyzer/list.asp?l...
While I appreciate the 2.8% stat, I'm curious about your sampling. If you do bit.ly"+" analysis on very popular users' links (like @aplusk for example - who has about 2.5 million followers) you get a click through rate closer to 07.1% consistently. I have almost 11K followers, and I'm about the same. I've done this test with many of the power users who use bit.ly and get a similar CTR - always between 0.7 and 1%. Of course, the CTR also depends on time of day, day of the week etc. Sysomos released an amazing report on the Twitter ecosystem that is instructive. See it here - http://www.sysomos.com/insidetwitter/#iphoneusers
I wrote a bit more on this, but it was cut from the article. Here's what I had:
As you might expect, there’s a relationship between the total number of followers and the clickthrough rate. If you have a small group of followers, you probably have a closer relationship with each of them. They’re likelier to click links that you share. A recent FriendFeed comment from Tim O'Reilly (http://bit.ly/IG5nR) bears this out. He's discussing the huge boost in followers he's received since being added to Twitter's Suggested Users List:
"I had about 60K twitter followers when I went on the SUL; my peak click through-rate has perhaps doubled now that I have 10 times as many. Organic followers are what matters, except, as I say, for the media credibility that you get from people who don't know any better."
The study itself suffers from every bias known in statistics. It is a non-random, non-scientific study with both a response and a selection bias. Mr Barefoot and the other commenters seem to have many good ideas about what affects click through rates (times, number of followers, content, tinyurl vs full url etc) which are fine if presented as what they are: ideas. But if I ever come across a 'social media guru' who tells me that Twitter has 2.8% click through rate, I will know right away that he is a fraud.
This 'disclaimer' "Please also note that I’m not a statistician, so read the following analysis with that in mind." doesn't quite cover it.
Anybody who takes this article as unassailable or even authoritative is misreading it. I'd love to see a peer-reviewed study executed by experts. I couldn't find one--that's why I tried this approach.
Sorry if I insulted you. I was only trying to point out more clearly what you admitted in the article, which is that the study was totally unscientific and thus all conclusions drawn from it are invalid. I rarely comment on articles but was drawn to comment when I saw how many people were taking your stat as a fact that it clearly is not. You wouldn't want people citing your stats as facts accredited back to you when you yourself admit that the study is not a valid one, would you?
-Michael
Sit down and shut up...and next time read the article through before you feel like open your fly catcher.
POS
dm @quikness
I'd certainly hope it outperforms click-thrus on online ads since Twitter is about a connection, right? You typically don't follow someone unless you want to know more about them. And if you're curious about them I'd think it's reasonable that you're also going to be curious about the kinds of links they post as that's a measure of what they find interesting.
Note that this isn't by just tweeting some link, but rather by sending @ messages to people who are very likely to be interested in the link's content.
This amazing click-through rate seems to prove that it's all about relevance - you need to find the right audience and send out well targeted links. Just tweeting some link is akin to TV advertising - big audience, but very few are interested. What we do is more like search engine advertising - we capture intent. Being personal and relevant makes a world of difference.
By posting this information prematurely, you're contributing to the statisitcal babble people will now report as fact because it was on Mashable.
http://twitter.com/FabianPattberg
My suspicion on this is because accounts with thousands and thousands of followers are often those where the followers are built through automated tools rather than by building relationships based on mutual interests, previous tweets, etc. So, I could have 3000 followers in a few days (and be following 3000 people, as typically these are reciprocated through bots) but in those 3000 most people aren't actually tuned into me. Or, I could have 200 followers built up over three months (as is the case for me) but I suspect that a significant percentage (not all, some will be reciprocal follows from corporates, etc.) chose to follow me 'cause what I am tweeting is of interest to them. Obviously, for well known people / media outlets, this is not the case.
That's what I reckon anyway.
http://davereinhardt.wordpress.com / @davereinhardt
Good article and good thought process.
Obviously, the answer is elusive. For example, I am in a niche market--Alzheimer's disease. On bit.ly my click through rate varies wildly for each Tweet.
It is obvious that some "headlines" bring more rain than others.
Brand also has an effect. I am sure Mashable does better than the Alzheimer's Reading Room. I know I click more on a few well known names and trusted names and ignore others.
So, in this sense, my guess is that it mirrors the real world.
I can't complain about the cost of a click through.
This article brought a lot of interesting and thought provoking comments. In this sense, a very useful discussion.
Bob
1. free video encoding software
2. a teaser about a photoshop replacement
3. political links
I only tweeted links once, and I haven't done any mass following, so I think my followers are pretty much interested in whatever content I provide. Of course this doesn't account for when someone posts their own link to a site you tweet.
Really interesting post.
Anecdotally, I've observed that my tweets tend to receive the most click-throughs during the early part of the week, during the early work hours -- 8 to 10 am.
I also wonder how the number of people your followers are following affects the chance that they will see any individual tweet. I would imagine that the Twitter noise experienced by the unique user would be a significant factor.
Some important factors to consider:
It's not just about quantity of followers, but quality of followers. The people that I follow are those that are in my industry and would provide potentially helpful information for what I do. Most if not all of the people that I follow, follow me in return. Those that follow me without my first following them tend to come from other followers of mine–and happen to be in the same industry. Otherwise I "unfollow" them. If I have hundreds or thousands of people following me, that are in no way linked to my industry, then they will not click on the links that I post because it does not benefit them. (MANY people have hundreds or thousands of followers who have nothing to do with their industry.)
Also, how I establish myself as an authority figure in the area of my expertise determines a lot as to whether someone is going to click on a link that I post.
If I am all about marketing myself and trying to get people to "buy my services", then people will not listen to what I have to say. However, if I am truly trying to provide a service to my followers, without strings attached, then people will much more likely click on my links.
Lastly is the purpose in which people use Twitter, or other social media for that matter. I would say that a LARGE number of people use it merely to connect socially, and as this study shows:http://bit.ly/1ajlX5 most people are merely sheep, regardless of how many followers they have.