DISQUS

Mashable - The Social Media Guide: 2008/11/17/twitter-community-donts/

  • Stuart Foster · 1 year ago
    Great advice. I love the addition of @badges :) I have definitely got to check out a Boston Tweetup at some point considering how addicted I am to twitter.
  • Stuart Foster · 1 year ago
    Haha...oh I'm @stuartcfoster
  • Jas · 1 year ago
    Ironic. You should tell Mr. Cashmore to not feed his Tweets into his Facebook ;)
  • Jenny, Bloggess · 1 year ago
    Wear a wig to tweet-ups so you can pretend you're someone else. I'm a big fan of this one.
  • beautysecrets1 · 1 year ago
    OMG. that is funny!!
  • Colonel Tribune · 1 year ago
    Or a hat.
  • Lucretia Pruitt · 1 year ago
    Brilliant!! and spot on.

    Retweeting this - and pointing to it every time I need to.

    I'd add: "don't set auto DMs to thank new followers that only send them the link to your site/ebook/blog - it's spammy"

    ~geekmommy
  • Jane Porricelli · 1 year ago
    Great list, Sarah! I would add that if you DM someone to thank them for following, do NOT include a bunch of links to try to get the person to go to your site. It looks like you don't value the conversation on Twitter, you just want to get people to your site.
  • Kati Ryan · 1 year ago
    This is a great article! I agree. I really dislike when ppl publicly thank every person that begins to follow them. btw, Im going to tweet about this because I really liked it. Just RSS subscribed. Looking forward to more posts like this! :-)
  • Christy · 1 year ago
    Great list! I'd add, don't spam your twitter followers by repeating messages or retweeting constantly.
  • @JackLeblond · 1 year ago
    I loved this! Especially that you remind us that Twitter, like so many other online adventures is about CONTENT and not about numbers, grades or ranks. I will admit though, it is hard not to check your twitter grade once in a while.
  • fidget · 1 year ago
    mass following is a sure way to ensure I wont follow back and 10 tweets an hours saying the exact.same.thing. will quickly earn you an unfollow

    great list
  • Julie N · 1 year ago
    Loving this Twitter etiquette Sarah! What a fabulous post that I will be sure to share with my friends. Hanging my head in shame...for the first time I actually asked for one new follower yesterday because I was sitting at 666 - not a number I'd like to hang with for too long. I ended up with 11 new followers which stressed me out a bit. I like growing my numbers organically. Thank you so much!
  • twitter.com/sofarsoshawn · 1 year ago
    I like! Very cool!
  • michelle of bleeding espresso · 1 year ago
    Some great advice here, particularly about stressing the quality of content over numbers. And I'll agree about those DMs just saying "Thanks for following; visit my site!" with a link. If I followed you, and you have your site listed in your profile and want to look at it, I will, thanks ;)

    That said, I disagree on publicly thanking followers; I love when people do it because it shows me people I might be interested in following as well (and on the flip side I've had several people thank me for doing it b/c they found great people to follow). I suppose if you're gaining 30+ followers a day it could get tedious for everyone, but for me who gets maybe 10 to 15, it's manageable, and I think it's a nice thing to do.

    I personally dislike when people publish every single blog post they make, especially those who post more than once a day or on more than one blog, but admittedly lots of people like that, so to each her own ;)
  • Lauren Murley · 1 year ago
    This post really hits the mark, Sarah. I couldn't agree with you more, especially on the point you make about getting caught up with the numbers. I feel it's far more important provide relevant content and foster relationships with the people that do follow me on Twitter, rather than attempt to gain thousand of followers with which I would seldom interact.

    Lauren Murley
    @laurenmurley
  • AgingBackwards · 1 year ago
    Great post Sarah - I IMMEDIATELY disconnected my Facebook and Twitters, LOL THX!!
  • Paul Merrill · 1 year ago
    Great list.

    I'd suggest that the biggest one that the tweet-o-phere needs to heed is to use direct replies rather than broadcasting to everyone!!
  • Matt · 1 year ago
    If anyone is interested in tracking trends on twitter or digg, i wrote two bots

    http://twitter.com/tweet_trends

    and

    http://twitter.com/digg_trends

    Awesome for being on top of what is going on.
  • Tux-planet · 1 year ago
    Very good article. Thank you.
  • Julie Roads · 1 year ago
    Great post, Sarah...you are taking Mashable by storm!!!
    I especially like your advice about being careful when you meet in person. There is NO reason not to be careful. Thanks for the info and resources!
  • Michael “The Copy Polish · 1 year ago
    Excellent concise list of suggestions, Sarah.

    Thanks for taking the time to compile and post them.

    I'm finding that taking the time to DM a new follower
    and addressing them by name in my thanks, adding
    the offer of support (with NO link) is quite effective
    in starting off a relationship on the right foot.

    I'm also finding that following back unless there's some
    compelling reason not to is also strengthening the
    initial bond and showing genuine interest.

    Please keep up the great tweets and tips!

    @MichaelMillman
  • Zara Green · 1 year ago
    What NOT to do is certainly as important as knowing what to do.

    I immediately added it to my signature...duh...why hadn't I thought of that?

    Thanks Sarah. I'm learning a lot from you, girl ;-)
    @ZaraGreen
  • Ali · 1 year ago
    Great advice! I'm reconsidering the twitter app in my facebook. You made a good point with that.
  • Debbie Lane · 1 year ago
    I am glad I found you though twitter. I am really learning so much reading your postings.
  • personne · 1 year ago
    good post, but am I the only one who is sick of corny generic corporate photo images? it really detracts from the quality of the article to me.
  • Carlton · 1 year ago
    Wow, this is very apt and sound advice! I will certainly take heed...now that I've experienced the consequences of NOT thinking some of these things through in the past! (this is @Bluraven, btw)
  • Ann Levine · 1 year ago
    I finally feel like I understand twitter! thank you! SO GLAD to be among your followers.
  • Robyn · 1 year ago
    Excellent pointers. I especially like the one about content. Nothing causes me to unfollow faster than a lot of updates about what you're eating. As in life, balance in twitter is a good thing.
  • Phyl Herman · 1 year ago
    Thanks for all the great information you provided, this article is well worth perusing and saving for review and forwarding.
  • Amy Boyack · 1 year ago
    Love this article. Thanks for all the advice, as I'm new to the twitter world and don't want to be banned or make quick enemies. Keep it coming.
  • Greg Ostravich · 1 year ago
    Great article. I had a question though and didn't want to tweet you on it.
    What do you do about followers and when to block them?
    Whenever I get a follower I go and look at their profile.
    If they have tons of follows, but no followers that can be a bad sign and may be somebody I'll block.
    Sometimes they have lots of followers, but are clearly spammers and I block those.
    So my question is, if somebody's following me but their content is clearly something I am not interested in, should I block them because I want to maintain a network of certain spheres of influence (political, computer science, friends) in who I follow and in who follow me? Some that I follow are outside this sphere, but I feel they have quality content and opinion.
    I use the followers to determine who I want to follow and I don't want somebody following me to have to wade through spammers or stuff that's a little edgy to me or for that to hurt my cred. either.

    I look forward to your opinion on this....(or anybody reading this tread for that matter)...
  • Dawn Bertuca · 1 year ago
    Great article, Sarah! I totally agree about not thanking each new follower. Sorry folks, but I have unfollowed people when their "thank you" tweets took up half my twitter screen. I recently took my twitter feed off my facebook page too, because I felt it was annoying people (though I actually had a request today to put it back). Looking forward to my next tweetup and possibly hosting one in the near future!
  • Dawn · 1 year ago
    Mistyped my own URL. Whoops!
  • Michelle Naranjo · 1 year ago
    Lots of great points, as usual!

    RE: Twitter & Facebook: I do want to point out that if you are using Twitter as a broadcast then your tweets will update your Facebook status but if you are using Twitter primarily for conversation tweets that start with @ will not update your Facebook status.

    On any given day my Facebook only updates status once or twice because I am usually talking to someone, not at the community. Its just really a matter of how you prefer to use it.

    XOO,M
    @MissMotorMouth
  • Rich Drake · 1 year ago
    Great post Sarah, and thanks for the link.
  • astrid · 1 year ago
    thanks for the great overview!
    good to know.
  • @jeanannvk · 1 year ago
    Thank you for sharing these tips...I hope that new twitterites will read up on your suggestions. I just finished a two part post on Twitter tips...one of which was on following and unfollowing. It is amazing how many of us have become focused on the numbers of people following us and on needing to know why and when they unfollow. To me, it is about content and the folks who want to read what I have to say will follow. Why should I be offended if they leave? It isn't a personal rejection, more like a channel changing...
  • Robert Taylor · 1 year ago
    I think one of the biggest twitterquette (what nobody else uses that??) violations is failing to credit (via retweet) when somebody sends something to you. Just today I @messaged something to a guy who has 3K followers that was directly related to a blog post he wrote the day before. He @ replied back saying thanks and then tweeted it as his own w/out credit. I DM'd him to ask why and didn't get a reply. Unfollowed for sure.
  • Chris · 1 year ago
    Thanks for mentioning the bit about Qwitter. Was feeling rejected when I lost two followers. What did I do wrong?
  • Susan (5 Minutes for Mom) · 1 year ago
    Great suggestions... I've been thinking about stopping my Facebook status updates from defaulting to my Twitter updates and I think you've convinced me.
  • ThriveBlogger · 1 year ago
    Been using TweetDeck for a bit, very easy to use and handy way to keep track of more then one trends
  • snipe · 1 year ago
    I would tend to agree on these points except for the FB application issue. I tweet frequently throughout the day, however the FB app does not include @replies in status message updates. I don't tink that Tweetspeak is that confusing, and if it is, don't use it. (We don't need to use the lingo to use the service.)

    I for one don't have enough time in my day to update status for both FB and Twitter, so I love the FB application. If you've got a tweet you want to send but not include as a FB status update, tweet it to @nofb. The FB app sees it as an @reply, and will skip it.

    I would also concur on what other commenters have written: an auto-dm or auto-@reply immediately upon following is annoying and feels spammy. I get dms sent to my phone, and its irksome to get interrupted by a form letter style dm because I decided to follow someone. Form-letter @replies are actually worse because you're flooding your own public tweet-stream with the same message, making you look spammy to anyone who stops by your Twitter page to determine if they want to follow you or not.
  • Nerdette · 1 year ago
    Great list! I would only disagree with your first point of linking Twitter and Facebook status -- and this is obviously a choice everyone has to make for themselves. But my friends seem to really enjoy my updates - I judge this by their rapid and loyal commenting on my status updates.

    It does confuse some of my Facebook friends, but I just use it as a moment to teach them about Twitter.

    Plus - the onus is on them - they can customize and tune up or down on how much they hear about me.

    Great post!
  • Nerdette · 1 year ago
    and I'm @nerdette :) and I tweet a lot!
  • Bonnie Sayers · 1 year ago
    I made the mistake awhile ago of adding twiter to my facebook, have done google searches with one leading me to an eHow article. I cannot figure out how to get that twitter off of facebook.

    Perhaps you could do a post on the steps needed to get this done. It does seem impossible. I do not post thanks to new followers and sometimes find a new person to follow when it is done randomly, now people are doing ten member ids in one tweet and repeating it twice with more names.

    I use qwitter and keep the emails all in one location to check as time permits.
    Thanks @autismfamily
  • Heather Allard · 1 year ago
    Sarah,

    What a great post. You gave such wonderfully valuable tips. I too keep Twitter & Facebook separate and find my life is easier that way. ;)

    I am going to have learn more about TweetUps and using hashtags. I appreciate the starter course. ;) I'm going to see if there are any TweetUps in the Providence area.

    Thanks again for your post.
    Heather
    The Mogul Mom
    @themogulmom
  • Globetrotting Bride · 1 year ago
    Really great post. I definitely find it overwhelming when someone twitters all day on facebook. Do you have any advice on promoting a twitter name that does not match your website? My Twitter is TravelBride but my web is GlobetrottingBride which was too many letters : )
  • Andrew · 1 year ago
    Very great advice. I needed it.
  • Lucretia Pruitt · 1 year ago
    @autismfamily
    to remove twitter app from facebook:
    1) log in to facebook
    2) if you aren't already on Home page, click on Home
    3) look for Applications to the right hand side of page
    4) click edit link
    5) scroll down until you find Twitter
    6) either click edit to change settings or remove to remove completely

    Hope this helps!
  • Sharon Wilson · 1 year ago
    Great Advice since I just started using Twitter as well as Tweetlater.com. SO i'm still a newbie but this article really helped me out! Thanks so much :)
  • Julie Bonn Heath · 1 year ago
    Thank you especially for Tip #2. I have too many friends that do this. =(
  • Brooke · 1 year ago
    As someone new to Twitter, this is an invaluable post for me! Thanks - You rock!
  • PaulMatson · 1 year ago
    Great post, Sarah. I appreciate someone finally taking the time to post on this topic. There are far too many people caught up in the "popularity" contest aspect of social media networking, which almost entirely defeats the purpose of the SM concept.

    Content will almost always be king, and I follow others mostly based on their tendency to discuss and post information relevant to my interests. Although, I must admit, I do occasionally begin following other users on a hunch rather than justified reasoning. It has everything to do with what you intend to use Twitter for in the first place.

    As some argue, the first rule of Twitter is that... there are no rules! Just tact and trends. You can find me @PaulMatson if you feel so inclined!
  • Share Ross · 1 year ago
    Wow! I learned a lot from this post! Thank you. Very informative. Keep it coming.
    @shareross
  • beautysecrets1 · 1 year ago
    Excellent, Excellent----great info, especially for any newbie----like me! Yes, I love tip #1, see it too much, and really don't care how many followers I have or anyone has---what is the purpose of my followers or me following? Hopefully to gain something valuable, not just another number in my twitter followers list. Thank you Sarah!
  • Barb Chamberlain · 1 year ago
    Great piece I'll share with any newbies I run into.

    I'm still debating the Twitter/FB thing. After reading this I took it off, but I'd really rather have a way to split out so some tweets go and some don't, instead of losing it entirely.

    One friend on FB congratulated me on using Twitter to tweet an event I was at, and another called me "queen of the status updates". Not sure whether that's a good thing or a bad thing.... :D No one has unfriended me so far.

    CathrynMarie's suggestion of tweeting @yourself is an interesting one but then I think about how that would look to followers. Narcissistic? :D

    It's probably time to check out something like ping.fm. Any other suggestions on ways to manage this?

    @BarbChamberlain
  • BCK · 1 year ago
    i tend to quickly unfollow people that DM me after I following them, I tend to overlook it most of the time but when you send me a link to your blog asking me to subscribe to it as well it comes across as begging to me.
  • malcolm · 1 year ago
    Another way to track plus shorten the url is klikdeal. You can choose your own URL and you will get immediate stats on the clicks.
  • MITS Engineering college · 1 year ago
    MITS Engineering College,Best Institute in Orissa, India
  • Leesa Barnes · 1 year ago
    One word - STUNNING! I just LOVE your tips. It should be required reading for all Twitter newbies, along with Nancy Marmolejo's tips on how to use Tweetlater - http://tinyurl.com/5tynxh.
  • Doug On Twitter · 1 year ago
    Very nice, informative guide here Sarah. You gave a great prepper course to keep people out of some of the danger zones with solid info on what not to do when building a great twitter community.

    Focusing on good content and not necessarily the latest widget for mass decimating the twitterverse for the sake of statistics is probably some of the best advice to be given.

    Really glad I caught your share and many happy returns.

    Doug
  • LuluMom · 1 year ago
    Thanks for some great advice that I wish I had found a few months ago. What's great about the Twitterworld is that it grows, and we can all continue to learn stuff. I read, awhile back, that it was good manners to thank followers, but on their blog or email linked to their website/blog. Getting harder to find this though, and maybe, people don't expect a thanks for follow?
  • Patrick Thornton · 1 year ago
    @Sarah,

    Excellent post. I think it's so important for people (especially businesses) to know what not do on Twitter. You can do all the right things to build a following, but if you make a few mistakes, it can really hurt what you're doing.

    I made a post that adds a few more suggestions for what not to do on Twitter over at BeatBlogging.Org.
  • Rachel Wright · 1 year ago
    Thank you for providing the link to block the twitter feed to facebook. I had been looking everywhere for that! Great article.

    RW
  • Cheri Sigmon · 1 year ago
    What a valuable summary! Thanks, we needed this. I'll share it w/ friends and give you credit, of course.

    Lucretia, thanks for sharing tips on editing and disabling the auto-update function from Twitter to FB. Just did! Sometimes, my communities and messages are slightly different, so separation of T/FB will add more value to the content of each, I think. Like others here, I prefer to grow *gradually,* with minimal updates that seem relevant. Occasionally, I digress with "personal" types of stuff; just being genuine.

    I do check e-mails to see when ppl follow/unfollow for trending statistics only (it's not really personal to unfollow; it's just like changing a channel on the tube, as someone said earlier). If I see large variations in "range" between the number followed/following, e.g., 876 or 1999 following and less than a "few 100" followers, they might be spamming or just following ppl randomly in order to get "return follows." If they rarely follow *anyone* and have massive followings, I might think they're just professional marketers, or pundits, or it's more about them than their content. Just my personal 2 cents; I follow few ppl who use the "rock star" appeal. I want content & connection w/ people who are interested in interacting...

    About blocking, I do that w/ blatant spammers & ppl who appear to be behaving in an unethical manner or who are associated w/ undesirable activities. I use Twitter for professional & business purposes, mainly.

    Thanks again.

    Regards,
    Cheri
    @CheriSigmon (primarily for InfoSec and online clients)

    @LongestWiener (charity fund-raiser for Dachshunds)

    p.s. You're not doing "anything wrong" if and when ppl unfollow you; you're just being you -- genuine and transparent. :) If you can't talk about what's on your mind for fear of a person unfollowing - let them go!
  • Rae · 1 year ago
    If you're going to use a URL shortener, http://zi.ma probably should have been recommended - it is free and keeps statistics - and the latter is something tiny and snip don't do.
  • Barb Chamberlain · 1 year ago
    I use twurl.cc for shortened URLs when I want to track them, which I do for the work account I manage. You can log in with your openID. I do a quick copy/paste from the results page to a spreadsheet, which allows me to do some analysis (if I ever had the time for it!).

    @BarbChamberlain
  • David Gonzalez · 1 year ago
    Sarah: Fantastic!!! Great advice for those of us who are new to twitter and other social media. Sometimes we may offend unintentionally and this was extremely helpful tips on ettiquette. thanks again!
  • mr.eims @ health aware · 1 year ago
    But I think, acting like robot on twitter also not very right.. hurm..
  • Jeff Schwandt · 11 months ago
    Thanks. I was wondering about publicly thanking new followers. It didn't seem practical without using some automated app and then where's the "connect" with that?

    http://www.twitter.com/JaxToTheCall
  • LossAngeles · 11 months ago
    Don't forget my safety before I meet up? You're kidding right?
  • Christopher L. Jorgesen · 10 months ago
    I'm not sure I agree with this part: "Keep it short and sweet. The more you cut into the
    140 characters, the less content you provide AND the less likely people will use it." A
    variety works for me. I get annoyed at people who consistently leave 12 character
    tweets.

    And I think you should have emphasized the "Don't send too fast" rule. I hate when my
    feed gets taken over by one person. Space out the tweets by a few minutes, never send
    more than maybe three in a short period of time.

    I also hate retweets. It's probably just me, but if I like a person I'm probably going to like
    the people they like, so will already be following those people as well. Nothing annoys
    me more than seeing the same content go by like 15 times.

    Last, I like throwing out a shout out once in a while, and don't mind if people do so as
    well, as long as it's not constantly. Saying why you follow someone is nice. Trying to get
    someone a start is kind.

    Nice article.

    Thanks.

    christopher....
  • Patty · 10 months ago
    Nice list...I know many don't think there should be rules on
    twitter and I somewhat agree that we should all use it the way we
    feel best works for us...however it is good to get tips on what is
    acceptable from others and what isn't so that you don't end up
    annoying your followers. I try to retweet anything I find
    interesting or share relevant sites resources related to parenting
    and topics my followers might find interesting as well. I need to
    change my facebook feed since I tweet more than 10x per day...when
    I started using twitter I didn't get it, so didn't tweet much...now
    I'm a twitteraholic ☺
  • Ben Leis · 9 months ago
    You totally forgot to mention the auto responder!!!!! My biggest pet-peeve of twitter usage. The auto response is not genuine and certainly not authentic. We need to create a hashtag movement #StopAutoResponders
  • Ron Davies · 9 months ago
    Very well done Sarah. If you decide to package your Twitter ideas and thoughts, let me know. I speak on the international seminar circuit for Internet marketing, and Twitter is becoming a greater focus for me.

    Cheers,

    @RonDavies
  • carol gibson · 7 months ago
    I noticed some people complaining on Twitter about "thanks for the follow" messages. Since then whenever getting a new follower, I haven't see an instant option to send them a message. I guess the only response is to follow them back.

    I always check the bio first, though. A lot of these people are going to try to get you to buy something. I had one sales pitch, but it didn't turn into spam or anything.
  • Caroline Cartens · 7 months ago
    Thanks, Sarah! "There is no reason whatsoever that not - maybe soon, maybe later - someone will produce a masterpiece using Twitter ..." http://tinyurl.com/mstrwrk
  • Zee Visram · 7 months ago
    Thank you for these tips Sarah. I especially like the one about not thanking your follows in a public forum. I also appreciated hearing about Qwitter. Not sure if I would use it but good to know of its availability.
  • Kerry · 6 months ago
    I totally agree with the name tags - they save everyone the awkwardness of walking up to strangers and saying "Hi, I'm from the internet!"

    Meet ups can be difficult to organize, and sometimes, very few people show up. When you can get a good group together, though, it's totally worth it.

    (I'm @skeletonkey on Twitter)
  • Sebastyne · 6 months ago
    There's one bizarre thing one of the people I followed does. He retweets all of his @-conversations that make no sense or have any value to anyone but the people in question, including flirting that he does with someone out there... Retweeted. How very odd! That was a quick way to get unfollowed. (I followed him because of his location in the first place, in case you're wondering.) I suppose his rationale was to allow people who are not following his friends to follow the conversation, no matter how mundane.