DISQUS

Mashable - The Social Media Guide: 2008/03/11/online-reputation/

  • jesse · 1 year ago
    See links onmy blog to view related articles and comments on social networking, ethics and business...they fit this post as...supporting documents for the thesis of this argument...and lead to notable individuals with interest in this particular phenomena, that of combining transparent ethical business with profit, and gain, even in the atypical sense of those words...

    jesatiu : @Dayngr unless you take the role of a staunch humanist, and then, even those are out the window; we must use ethics and morals of our own...
  • Andy Beal · 1 year ago
    Thanks for the opportunity to share my thoughts!
  • Nik Peachey · 1 year ago
    Excellent stuff. Really made me think (twice).

    Thanks

    Nik
  • huxleyboyce · 1 year ago
    good stuff.

    dale
  • JamieH · 1 year ago
    Nice one, especially love number 2...we're not scared cos we've got nothing to hide, totally underrated these days.
  • Andy Beal · 1 year ago
    Glad to be invited!
  • Mail_Man · 1 year ago
    This is great information. Number 5 is extremely important. You must find your Niche. Although sites with tons of traffic are always tempting, they may not be the right one for what your company.
  • Guest · 1 year ago
    Brilliant, Andy!
  • harpless · 1 year ago
    good stuff.. If all that fails, there's a bunch of companies that have made a business out of defending your reputation online!
  • JJT · 1 year ago
    This is one of the better guest posts I've seen lately. Really great information. Nice job Andy!
  • J · 1 year ago
    I really enjoyed this and it was so original!
  • Dan Perry · 1 year ago
    Great article, and great book. Real valuable.
  • richardatdell · 1 year ago
    Hi Andy

    Great post and ten step program. Thanks also for the call out in number 6, nut really they all work together better than individually :-)

    your three words are so true and why we listen every day to customers online and then engage with conversations based on your three words of: sincerity, transparency, and consistency.

    We are not always perfect but strive to improve...and perhaps that is another lesson, no one is perfect but listening and learning is not to be faulted but encouraged -- through and by sincerity, transparency and consistency.

    Again, thanks for the feedback and ten rules. Im sharing it with friends on twitter and more ;-)
  • Internet Marketing Joy · 1 year ago
    These are really great tactics...you did well..very insightful and true.
  • Wing Yew Lum · 1 year ago
    Great post, Andy. I expected nothing less.
  • SuezanneCBaskerville · 1 year ago
    Just because a person is over 50 does not mean they aren't in facebook with mad zombie biting skillz.

    I'm pround to say that just lately I've put the hurts several times to Jeska Linden and other members of the Linden Lab staff.
  • SuezanneCBaskerville · 1 year ago
    "proud", darned typo.
  • LKO · 1 year ago
    "Assume everything will make it’s way to the web"
    "Send blogger’s love letters, not PR pitches"

    Great ideas, Andy, but maybe proofread for some apostrophe typos next time...? Correct grammar would add even more credibility to this post!
  • SuezanneCBaskerville · 1 year ago
    Is there a way to report spam here?
  • anarko · 1 year ago
    Thanks for very interesting article. I really enjoyed reading all of your posts. It?s interesting to read ideas, and observations from someone else?s point of view? makes you think more. So please keep up the great work.
    http://www.anarsist.org/felse fe/
    http://www.bid-directory.net/
    http://www.anarsist.org/
  • Perry · 1 year ago
    "The key is to respond quickly, address the situation, apologize if needed, and prevent it becoming the lead story in the evening news."

    Amen. Amen. Amen. Most of what I see at the SEO blogs is anger mis-directed at the complaint sites. Rather than deal with the real issues at the company, or because of a company's failure to proactively protect their reputation online, they go to an SEO complaint site and bad-mouth sites like Ripoff Report. Like you said, it's bound to happen, so companies should be prepared, rather than reactive and lashing out at the sites where complaints were logged. I guess they think it's easier to try to push it down Google for awhile, but the truth is, it's always there, and if you don't fix the problem, it'll keep coming back to haunt you. Instead, deal with the complaint quickly, or better yet, start a reputation management project before the complaints come in.

    Best article on this I've ever read. Bravo.
  • Internet Marketing & SEO i · 1 year ago
    I have one very well known name in the RE & Investing space as a client for some reputation management/SEO work...hardest part of the job is expectation management while covering the first full page of Google for a particular keyword phrase.

    Great blog post btw...covered some good angles.

    -S
  • Linkvana · 1 year ago
    Yes, these are very good tactics and principles to build your business around. Nice list!
  • J3ffG1ll · 7 months ago
    real honest and straight forward. some lessons are learned the hard way... =D

    Jeff Gill