DISQUS

Mashable - The Social Media Guide: 2009/01/25/googles-feedburner-criticism/

  • JJ Blu · 10 months ago
    Where are the Visitor statistics in the Google-ized FeedBurner reports? My colleagues and I are seeing Subscriber data, but the info on Visitor numbers, location, and trends is gone since the switch to Google.
  • Evan · 10 months ago
    Of course its higher with Adsense...I'm soooo sure. Typical Google response.
  • Phil · 10 months ago
    What about a response from them to some of their ongoing technical issues? I noted on feedburner.com that we had to migrate sites by the end of next month to feedburner.gogle.com. I ran the process and now feeds from one site refuse to work. This issue was first noted by them in Nov '08 and isn't solved....

    http://groups.google.com/group/feedburner/web/k...

    Just go into their discussion group and search for 502 and 404 to see how widespread it is. Workarounds aren't working and they don't respond to email
  • Bill Flitter · 10 months ago
    A bit more information regarding Question 10. Third Party Management Tools (Pheedo).

    "however, it’s important that we have a clean loop between us and the publisher, so that we can better verify content ownership"
    1. Since Pheedo does not have a self-service system, we proactively reach out to publishers and all content is naturally verified.

    "And support to update the feed as fast as possible."
    To keep all parties honest, we log every ping along the stream Publisher to Pheedo to Feedburner. Everything is logged in order to follow the point of failure in the stream.

    Bill Flitter
    Founder, Pheedo
  • Alan Rimm-Kaufman · 10 months ago
    Why does the feedburner base logged-in feed stats homepage takes minutes to render, or often fail to render at all?

    Above, it is said more or less "don't worry than your subs dropped by 50%, focus on your reach." OK, why did our reach also drop by 50% after the switch?

    Why did you drop FBs excellent user interface aspects, like clicking on a daily "frenchfry" bar to get daily detail stats?

    What is the relationship today between G/GB and GA? It is not clear what G/GB stats provides except subs and reach, both of which are suspect, fluctuating wildly day to day, and still half what they were.

    How many people are working on FB? The question above wasn't answered. Given the speed of fixes, blog responses, it seems from the outside that nobody is watching for trouble at the mill. That's a harsh statement, I'm sure there are folks struggling on this transition, but from the outside it seems pretty poorly handled.

    (@JJBlue: I'm with you in feeling the old FB webstats were more intuitive and useful than GA. I bet the answer to your ? above is, "use google analytics". argh.)

    thanks for listening, google folks. thanks for starting this discussion, mashable folks.

    cheers --

    alan rimm-kaufman
    http://www.rkgblog.com
  • TheOtherShoe · 10 months ago
    This is not a question for Google.

    This is a suggestion to everyone else.

    If your feed URL is something like feeds.feedburner.com or similar, then I highly suggest that you immediately take a look at http://www.feedphoenix.com/

    The simple fact is, that no matter how good or bad feedburner is now, the fact remains that *someday* you may want to stop using it. However, how many subscribers are you going to leave if you do?
  • Pamir | Reiki Help Blog · 10 months ago
    Eventually I may care how much more robust stats are, but right now I care that only my feed stats are showing and none of the visitor stats, zero, nil!

    The question of responsiveness and how invested Google is in the product can't be finessed. Basically, as it is now, it's a subpar service and none of the above answers comforted me in any way.

    Most of the answers were about nonpractical aspects of the product, future conjecture and not addressing user needs at all. Geekspeak!

    C'mon Google!
  • Steve · 10 months ago
    What other non-feedburner options do we have to choose from?
  • macgaff · 10 months ago
    Typical *eye roll*




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  • Techutter · 10 months ago
    I have been experiencing problems with feedburner email subscription option. Earlier I used to send my feeds by a wordpress plugin called mailpress and everything was working fine. Since the day I switched to feedburner none of my subscribers have received email updates.
    There is no specific reply to my problem on feedburner's forum. Hope that everything would fall in place in the due course of time.
  • anonymous · 10 months ago
    "Many publishers have seen revenue increase dramatically since implementing AdSense for feeds"


    What corporate bullshit --

    Adsense blows -- its a terrible service, with shitty ads not fit for most blogs. Of course revenue is down -- Feedburner actually had quality ads.

    I am HUGELY disppointed in Steve Olechowski -- hes just another weenie -- sold the biz to google, got his filthy lucre, everyone else can drop dead.

    Steve, you had a great product, and now its shit. Enjoy your money in hell . . .
  • Alan Rimm-Kaufman · 10 months ago
    More on the 502/503 error, alternatives to FB, etc here:

    http://www.rimmkaufman.com/rkgblog/2009/01/25/f...
  • SRSLY BLOWS · 10 months ago
    Feedburner is a major blackeye for Google.

    Feedburners's technical issues are frequent and persistent. The root of the problem is that the Google platform isn't any good at real time updates.

    Face it guys, FB isn't going to get better soon.


    Worse, they're now hiding behind Corporate BS crap speak:

    "Q: How many people work on the FeedBurner team today?
    A: It’s hard to give you an exact number because, blah, blah blah."

    He can't even answer direct questions, because the answers AREN'T what we want to hear. So he spews crap out of his mouth.


    Now, what are our alternatives to FB? None, because Google killed the the market when they made FB free. Jerks.
  • Robby G · 10 months ago
    A bunch of smart cookies on that Google Team.
  • Jay · 10 months ago
    My ads in my feeds are never related to the feeds themselves.
  • Technocrunch · 10 months ago
    full feeds are too risky, way too much plagarism going around.
  • zolar · 10 months ago
    I agree .. It is ain't good for my earning.
  • donna · 10 months ago
    A bunch of smart cookies on that Google Team..
  • arif · 10 months ago
    Why don't they provide email notification service? Or simply, email sent out when the post is published. The current daily digest option is not good enough.
  • Lost Guy · 10 months ago
    I really don't understand what feedburner has to offer going forward. I mean besides their neat little badges they really have nothing that can't be integrated into blog software directly
  • Alan Rimm-Kaufman · 10 months ago
    @lostguy -- my eight reasons to use FB here: http://tinyurl.com/d58uo8
    you are right; many of them are available elsewhere
  • steave · 10 months ago
    Of course its higher with Adsense…I’m soooo sure. Typical Google response..
  • steave · 10 months ago
    Of course its higher with Adsense…I’m soooo sure. Typical Google response..
  • Tsahi Levent-Levi · 10 months ago
    The problem I see is that they are not fixing open issues in the speed required.
    I have lost over a week now waiting to see a fix to MyBrand redirection, while they haven't even acknowledged the problem exists.
    Their discussion group is full of complaints, but no answers - not even "we know, we're working on it".
    Yes. It is a free service. But I have some serious thoughts on leaving it altogether and go it alone.
  • Tsahi Levent-Levi · 10 months ago
    The problem I see is that they are not fixing open issues in the speed required.
    I have lost over a week now waiting to see a fix to MyBrand redirection, while they haven't even acknowledged the problem exists.
    Their discussion group is full of complaints, but no answers - not even "we know, we're working on it".
    Yes. It is a free service. But I have some serious thoughts on leaving it altogether and go it alone.
  • Websalto · 10 months ago
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  • Websalto · 10 months ago
    I take this response is available to inform you that the translation into Spanish of mailpress this link http://www.websalto.com/productos/sitio-web/mai...
  • 5280Fan · 9 months ago
    REALLY bad title for this story, since there were NO "Details".
    This was not a response to problems, but just a damn "Google Ad". Very poor
    article in every way. Where were the hard-hitting questions about the entire
    service being down many, many times? Where were the questions about NO ONE in
    Google or Adsense or Feedburner getting back to anyone? Where were the REAL
    questions that users really want to hear answer to? Face it. This free service
    is worth every penny we pay for it. The only ones making any money is GOOGLE
    when the sell ads to advertisers and then give a shitty little percentage to US
    who actually feature (or try to feature when the damn service actually works)
    the ads.

    I'm done.
  • 5280Fan · 9 months ago
    REALLY bad title for this story, since there were NO "Details".
    This was not a response to problems, but just a damn "Google Ad". Very poor
    article in every way. Where were the hard-hitting questions about the entire
    service being down many, many times? Where were the questions about NO ONE in
    Google or Adsense or Feedburner getting back to anyone? Where were the REAL
    questions that users really want to hear answer to? Face it. This free service
    is worth every penny we pay for it. The only ones making any money is GOOGLE
    when the sell ads to advertisers and then give a shitty little percentage to US
    who actually feature (or try to feature when the damn service actually works)
    the ads.

    I'm done.
  • Corinne · 3 months ago
    I am first learning about Feed Burners. Can I put my website or items from my Google base product on a feed ?