Mashable - The Social Media Guide - Latest Comments in T-Mobile Down Nationwide

Re: T-Mobile Down Nationwide

Devils Advocate — Fri, 20 Nov 2009 08:07:41 -0000

Yeah, last summer I went overseas with my G1, which usually works fine everywhere. As soon as I got there (Singapore) the phone showed that it picked up the local providers but there were no signal bars and I could not make calls like last time.

Called customer service when I got back; they said "Oh, we updated something and that re-set your option to use the phone overseas. You had to call us and re-set that function." Oh really? I said. "Um, how many f-ing ways do you have to get a hold of me? Text? Email? Voice? and I have to call YOU to re-set something that should never have to be set in the first place! WTF?!?" The guy was like: "Hm, a text message - that's a good idea; not sure why they don't do that...."

HOPELESS customer service if they can't grasp something so basic.

Re: T-Mobile Down Nationwide

Nate — Mon, 16 Nov 2009 19:47:15 -0000

T-Mobile is just awful... for those t-mobile customers that need a place to "bitch" about them, http://www.muttr.com there's simply no better site.

Re: T-Mobile Down Nationwide

Ted — Thu, 05 Nov 2009 09:26:17 -0000

Settle the hell down people, it was only for half a day. These kinds of things happen, you all take for granted that you have the right to 24/7 service now a days. But I do believe all T-Mobile users should be credited for the time paid without service.

Re: T-Mobile Down Nationwide

scottvolltrauer — Wed, 04 Nov 2009 16:23:37 -0000

I fortunately had no emergencies during the outage. That would certainly taint my perspective. Among the three providers that I've used I have had the best service and the best customer service with T-mobile.

While unquestionably frustrating I for one have not included the temporary loss of cell service as one of my silent screams!

Re: T-Mobile Down Nationwide

Jeevan — Wed, 04 Nov 2009 15:36:45 -0000

Is there any relevance in your post to what I said? Or are you just stating a random factoid?

(And yes I was aware of 611 and the toll free number)

Re: T-Mobile Down Nationwide

Ray — Wed, 04 Nov 2009 14:03:29 -0000

He should switch to Verizon where that kind of stuff doesnt ever happen.

Re: T-Mobile Down Nationwide

green.cx — Wed, 04 Nov 2009 12:45:11 -0000

This will not be good for T-Mob :/ Glad I'm not on that network! LAWL

Re: T-Mobile Down Nationwide

Tmobile user — Wed, 04 Nov 2009 09:24:37 -0000

i am sorry to break it to you but i live in miami and i had sprint and at&t before. I get better reception with TMOBILE than anything else. At&t is just a name there is areas where the calls do not come in. My sister had verizon and inside her house she had no service and i did. What u stated is a opinion not a fact. That can happen to any service company.

Re: T-Mobile Down Nationwide

hedge133 — Wed, 04 Nov 2009 09:19:23 -0000

T-Mobile Blows anyway. This whole outage thing was the last straw for me to switch to AT&T and finally get my I-Phone!

Re: T-Mobile Down Nationwide

JAFO — Wed, 04 Nov 2009 08:47:36 -0000

Wow. All you people whining about this as if there are no other forms of communication. You're all a bunch self important SOB's. It's not a right to have a cell phone and while it's not a brand new technology...$hit happens. What the hell would you little twits bitch about if you couldn't waste your life on cell phones, facebook, myspace etc???

Re: T-Mobile Down Nationwide

jsauce01 — Wed, 04 Nov 2009 07:50:46 -0000

i believe it is because of the iphones, the iphone baseband 5.11.07 or whatever it is , well the new unlock was released yesterday by geohot named blacksn0w. it allows people with iphones to unlock their phones for tmobile and other carriers and has been much anticipated. i think it is quite a coincidence that the day the new unlock comes out that sooooooooooooo many people were waiting for, happens to be the day tmobiles network goes down!!! apple said the first time people began jailbreak/unlocking iphones... that they didnt want them to do it cause some day it could bring the whole network down.. in which it seems has happen, hopefully the tmobiile tech guys will have it all figured out in no time..

Re: T-Mobile Down Nationwide

Greene Consulting — Wed, 04 Nov 2009 07:25:08 -0000

its that iphone hacker from over seas do it .. they were on T-M.. lol if it was that easy to bring a cell network down it would happen long ago.. sound like some one did the wrong upgrade at the system major hub and blew it.

Re: T-Mobile Down Nationwide

neilkevin — Wed, 04 Nov 2009 04:18:28 -0000

Tmobile is experiencing "service interruptions" in all markets. Calls from some T-Mobile phones as well as the news coverage, confirm that there is a problem. Some customers may have signal bars, calls from their phones usually result in a busy signal or a disconnection. Nothing is posted on tmobile.com or mytmobile.com, however they are nice enough to provide a LINK on how to report outages or service disruptions.

gifts for men

Re: T-Mobile Down Nationwide

kenppp — Wed, 04 Nov 2009 03:18:02 -0000

I travel overseas alot and dont bring an international phone or plan with me, I dont want to roam, etc, lost, etc....I always come back within two weeks and I plug my phone in and get my missed text. there is never an issue. I was gone for two weeks in Peru, came back plugged my phone and only text from halloween on, previous two weeks gone, not only that the phone I charged the whole time i was gone was dead in two hours and all calls kept dropping five to ten minutes into each call.....ive lost alot of information and everytime I put my info back in the phone it gets erased completely everything including call log, messages, text etc and address book

IM livid!

Re: T-Mobile Down Nationwide

Ali — Wed, 04 Nov 2009 02:55:58 -0000

this is rediculus... i have not been able to recieve phone calls or texts or send texts in over a day and a half now.... does anyone know how long this will last?

Re: T-Mobile Down Nationwide

Juan — Wed, 04 Nov 2009 02:01:44 -0000

I'm in New Jersey, I am using the T-Mobile G1, it seems right around 5:30 I had issues with no service. When I went to manually search and register on T-mobile, a message came up saying my sim card is not able to register on this network haha. I got my service back but I am not getting texts at the right time, and my MyFaves app just dissapeared.... hmm

Re: T-Mobile Down Nationwide

Brad F. — Wed, 04 Nov 2009 01:43:31 -0000

Blame jailbroken iPhones. LOL.

Re: T-Mobile Down Nationwide

batterie — Wed, 04 Nov 2009 01:11:14 -0000

Here in the OC its back up for me and my friends. I wondered why I had received my usuall 100+ texts messages today while at work. A quick facebook logon let me know. Seems to be up and working for now though.

Re: T-Mobile Down Nationwide

Kimberly Salvinski Garcia — Wed, 04 Nov 2009 00:55:19 -0000

You go missy! I have T-mobile service on three phones for two years. I have a great family plan, like no dropped calls, and a low bill because of Fav5 and unlimited family text. No doubt I was a little pissed on the hour ride home, but happy when I got home to know it was only an outage, and not my blackberry. I was even able to sign into MSN Messenger, and connected with my daughter to make sure she was safe. So I had no voice or text, but IM worked. With all the chaos in this world, a major carrier has one issue, and the world freaks out?? I would rather have a quiet ride home with the radio/cd player, than go to At&t for their spotty 3G coverage.. OOPS.. haha!

Re: T-Mobile Down Nationwide

ONLINE — Wed, 04 Nov 2009 00:25:57 -0000

Nice, i like T-Mobile

Re: T-Mobile Down Nationwide

Sammie — Wed, 04 Nov 2009 00:17:02 -0000

Tempe, Arizona... pretty much nothing is working. I've gotten a few random texts, but that's about it. Customer service won't work here either.. it's been going on for over 5 hours now.. NOT OKAY.. ARGHhhhhh!!!

Re: T-Mobile Down Nationwide

Michael — Wed, 04 Nov 2009 00:12:54 -0000

Can confirm that T-Mo indicates outage started at 6:36PM PST, affects voice, data and SMS text services nationwide. No ETA from T-Mo as of 8:30 PM. As of 9:10 PM the Los Angeles market is still down hard, although T-Mo is trying to indicate it's a "intermittant" problem.

Re: T-Mobile Down Nationwide

Tim — Wed, 04 Nov 2009 00:10:14 -0000

Tmobile gave me a $5 credit for the problem. WOW...A whole $5!!! Now my bill is only $95.00.

Re: T-Mobile Down Nationwide

Jeremy Rye — Wed, 04 Nov 2009 00:00:52 -0000

First the loss of data, with the sidekick and now the outage!! smh.. who ever has t-mobile should vent about it on http://www.ventnation.com !

Re: T-Mobile Down Nationwide

Dave — Tue, 03 Nov 2009 23:45:45 -0000

San Francisco Bay area. Drove home from work in SF to San Jose, about 50 miles. Had bars but little icon of a phone handset has a red line thru it. Also when I tried to call or check voice mail I get a message "Not Allowed." Now approaching 5 hours with no service. Don't know if I had service before I left work so could be even longer.