DISQUS

r0cketman22 · 1 month ago

Oh man, I hate this headline. I hope it doesn't deter people from Windows 7. I've hooked up at least 2 iPhones and numerous iPods to my laptop with Windows 7. No problems. At all.

I'm on official Windows 7 now, but I've been using the Beta and RC for about a year.

My desktop has Windows 7 and has no problem syncing with iPhone either. My laptop has a Pentium and the desktop has an AMD chip.

trevorz · 1 month ago

I totally agree the title is misleading. The incompatibilty is with p55 chipsetso i5/i7 not with windows 7 itself. But reading mashable on occasion this site is heavy with iphone/apple love so maybe it was on purpose?

windows 7 is fine if you DO NOT have a p55 i5/i7 chipset.

Joe Jacobs · 1 month ago

I don't have a p55 i5/i7 chipset but I'm having the same problem. Called Apple up and the only thing the guy could come up with was that iTunes was never designed for Windows 7.

Mike P · 3 weeks ago

Having same problem with Win7 64-bit (clean install, brand new HP PC), and I do NOT have a P55 chipset. Running Quad Core Q8400 on Intel P35/P31 chipset.

PWR · 3 weeks ago

Same problem. Win 7 64 bit HP/AMD. Firmware upgrade corrupted everything and now iPhone won't upgrade or reboot.

bennyb111 · 2 days ago

dummie, it specifically says its a p55 chipset problem. have you hand crafted a laptop with a p55 mobo??? didnt think so

r0cketman22 · 2 days ago

Haha.

Only the title is misleading! The rest is just my case for how good Windows 7 is.

Anon · 1 month ago

Blaming the chipset for an error that is only seen in Apple's iPhone and Apple's iTunes on Windows 7 is silly and stinks of stupid Apple fanboism. This is only further proven because people running Hackintosh's on P55 hardware have no iPhone syncing issues under OSX by have syncing issue in Windows 7 on the same hardware. Its then easy to conclude that this is a problem either in Windows 7 or iTunes. Judging by Apple's Vista screw ups in the past I'm going to have to say this is probably Apple deviating from standards and best practices.

Stuart Shields · 1 month ago

I have no syncing problems with my iphone and windows 7 :) is it prone to 64bit or 32bit? itunes 9.2??!??!

I think you need to report it abit better, give us more information.

I'm running iphone 3.1, itunes 9.2, windows 7 ultimate 32bit.

bennyb111 · 2 days ago

get a clue stu!

Thomas · 1 month ago

Never had any iPhone + Windows 7 problems here, been using that combination for over half a year.

Jayson Barrons · 1 month ago

You should be ashamed for that headline - it's not even remotely accurate.

trevorz · 1 month ago

I agree, ive posted a few times in this and i give up. Looking at the all the comments, people skim the second paragraph, and jump to conclusion because of the title

Those with an core i5 or i7 chipset running windows are experiencing this particular problem with an error "0xE8000065" other problems with other computer setup is another issue

bennyb111 · 2 days ago

you should be ashamed for that combover

maxx123 · 1 month ago

This works perfect.
Uninstall Itunes and the driver and then restart the computer, but make sure every little bit of apple software is removed otherwise it wont work.
Press F8 on boot and choose "Disable signed driver enforcement"
When Windows has booted up, download Itunes, Right Click on the installer, Click Properties and choose Vista Service Pack 1 compatibility.
Install as normal.
It will work perfectly. I'm not having any issues at all.

bennyb111 · 2 days ago

interesting....maybe this thread is worth a bookmark afterall

akm · 1 month ago

man ... windows 7 no way deserves this kind bad reporting. Can you at least unbias your headlines and put some facts behind this stuff.

So a couple of people of to reinstall itunes during an upgrade, big deal.

I'm a windows 7 user and had no issues like the one stated above

bennyb111 · 2 days ago

can you unbias your asshole, faaagggggot

Oscar · 1 month ago

For me it's just the usual iTunes crap. First it asks me to wipe my iPod because of it being synced to another computer blablabla. After wiping it it wont put my apps back on. After a few trials it does it anyways. Now just my music is gone. Reordering Apps doesn't work in iTunes, it doesn't automatically change the app store country any more when logging in with a different user. It keeps asking me whether I want to delete this and that (Podcasts, Videos, Apps, Music, you name it) from my iPod touch.

Most of this is just normal iTunes behavior, everything new might be Windows 7, or it might be a new version of iTunes. It doesn't really make a difference, it never worked and it will never work.

Chris · 1 month ago

Its an issue isolated to a certain chipset and its trended on twitter like as if Windows 7 doesn't work with iPhones at all. Blatantly obvious and shameful nitpicking people, just trying to look for a problem with Windows to moan about.

Not good for Window's reputation either as people will now get the wrong end of the stick and avoid Windows 7, even though they likely wouldn't be affected.

Tom · 1 month ago

Win7 x64 bit and no problems ever

Buzz · 1 month ago

Just had to re-install iTunes after upgrading to Windows7, because iTunes didnt start after the Upgrade... Now it works fine...

Search Engine Optimization · 1 month ago

No problems here...maybe its a hardware thing rather than Windows 7 issue.

Dave Saunders · 1 month ago

Agreed--while Windows 7 may have exposed the problem, this is clearly a chipset issue. Most of the reports I've seen on this today read like anti Windows propaganda.

It's just a computer...like a hammer. If you're that worried about the OS you must not be doing much of real value WITH your computer. ;-)

P.S. I have both. :P

BHJodoKast · 1 month ago

Holy cow, who cares if it sounds anti Windows. It's not. You're just EMO!

JR · 4 weeks ago

The fact is that even it is a hardware problem, it only appeared with Windows 7. Microsoft sabotage to Apple???

jbond · 4 weeks ago

Or Apple incompetence?

bennyb111 · 2 days ago

join stu in riding the short bus. report says p55 problem, last time i checked chipsets are hardware noob

Jonathon Levey · 1 month ago

I use Windows Seven, and I've NEVER had a problem syncing my iPhone...

bennyb111 · 2 days ago

you must have the bill gates super sku then

Artulus Ischokemod · 1 month ago

No problems syncing my iPhone 3G so far.

I have an ASUS M3A78-EM Motherboard with an AMD quad-core processor and Windows 7 Professional (x64).

My iPhone's firmware version is 3.1 (jailBroken -- FTW!) and iTunes 9.0.2.25.

Daniel Ord Rasmussen · 1 month ago

I've had no trouble syncing via my MSDNAA copy of Win 7 Pro since August, running a Asus P5B board, so seems to be a fairly specific issue.

bennyb111 · 2 days ago

lies

DhruvGupta12345 · 1 month ago

i had used the rc builds and rtm build of windows 7 x64 and didnt face any probs with my 2nd gen ipod touch while syncing

Jerry Zambrano · 1 month ago

Have to agree with the headline deterrent. Windows in general has never played well with others (LOL) - I have my own opinion of iTunes, but as far as compatibility with anything apple to anything apple, it has always streamlined well for the most part.

It doesn't surprise me that Windows7 will continue to have compatibility issues with 3rd party software. When Vista first came out, every other error that was thrown was, "Contact your software vendor for updates". Windows made it very clear that they had no intention of actively facilitating compatibility. Software & hardware manufacturers had to re-write code specifically to access the Vista Kernel differently.

I already have some minor issues with up-to-date software not functioning properly on Windows7, but it isn't significant. I think it's gonna take time and compromise, but it will get there... eventually. In the meantime, I will continue to use Windows7, iPhone & not try to sync w/iTunes until a major patch release is made.

Thanks for the topic,

J.

EDIT:
From reading other comments, it doesn't seem to be a wide spread issue. It seems that re-installation seems to be a good trick.

G'Luck all.

Lorand R. Minyo · 1 month ago

I've been using W7 since RC1 and never had any problems with iTunes/iPhone syncing after a quick fix: If you use a USB hub the device won't get enough power 9 out of 10 times (thus sync errors) - the solution is to directly connect your USB charger/dock to the back of your PC (or Mac running W7), where the directly-connected-to-the-mainboard USB ports reside.

If you do this no problems should arise. I've done this countless times with a variety of computers, netbooks and laptops.

Knox North · 1 month ago

No problems here. I did a inplace upgrade from Vista to Win7.

Pat M · 1 month ago

I know of people using older Windows versions that are having synching/updating isues since the more recent updates? Not sure which specific update it started with but I know of 3 people right now who cannot update and are on Win XP or Vista?

Jodie · 1 month ago

I have Vista and I have had trouble syncing since getting one of the recent Apple updates iPhone 3.0 or 3.1 or iTunes 9.1. Just switched to iTunes 9.2 last night, but I haven't tried syncing my iPhone yet. It's really annoying and I'm NOT blaming my computer that synced just fine before the Apple updates.

Aaron · 1 month ago

I've had these problems. Disabling Windows 7's media functions fixed the problem for me.

Off the top of my head... Control Panel -> Programs & Features -> Windows Features -> Media

graspthesun · 1 month ago

I had issues initially after upgrading to Windows 7 last week, but it seems like they've ironed themselves out for the most part. The only issues that I've had was that it took nearly 30 minutes to sync up the first time that it worked and that it won't automatically open iTunes when I connect my iPhone to my computer.

Matthew Lewis · 1 month ago

Any compatibility issues that I have encountered with any software (iTunes and Chrome so far) have only required that I reinstall the software. Easy fix to use the software you need, personally I hate that I need to use iTunes with the iPhone... but that is an entirely different post.

I have not experienced any driver compatibility issues. Windows 7 is awesome "so far"

xxdesmus · 1 month ago

Way to go for the sensationalist headlines. Wow.

Been using Windows 7 and my iPhone for over a year now. NOT A SINGLE PROBLEM TO DATE.

If you'd like me to repeat that one: Windows 7 and the iPhone PLAY NICE just fine. ...back your regular scheduled alarmist headlines.

Mike Murray · 1 month ago

I have no syncing problems at all with Win7. But I do not have that Intel chipset. THe issue is with Intel, not Win7 or Apple... at least that seemed to be the conclusion this weekend by the Internets.

@sbwillard · 1 month ago

I don't have any problems syncing because I have a Mac like any sensible person.

trevorz · 1 month ago

Do you have a quadcore i5/i7 iMac? I am curious if the new 21 and 27 inch core i5/i7 iMacs are experiencing this problem as they have the p55 chipsets.

bennyb111 · 2 days ago

the only guy with half a brain in this thread, hats off

bennyb111 · 2 days ago

funny you say that because in your picture you look like a virgin

@sbwillard · 2 days ago

how does that have to do with anything?

Henry · 1 month ago

really ?
i did not try this on windows 7
i think there should not exist such a problem

bennyb111 · 2 days ago

i do not like green eggs and ham, i do not like them sam i am

you think therefore you are, a bonehead

csdooley · 1 month ago

I installed Windows 7 over Vista on a 2-year-old Toshiba Satellite laptop (full install, not upgrade as the upgrade had issues with some factory-installed Toshiba maintenance programs) last Sunday, then reinstalled the latest version of iTunes. I've had no problems at all with my iPhone 3GS and an iPod Nano - guess I'll consider myself lucky!

Eat A Peach · 1 month ago

Just got an iPhone about 3 weeks ago and just did an upgrade to Win7 from Vista on my laptop (AMD TurionX2 w/ ATI Radeon graphics) 3 days ago. Added a few apps, changed some of my music playlists, and edited a few of my contacts so I could see if it synced correctly. Was a bit slower than it was the first few times I did a sync but it did fully sync with no error messages. Current updated firmware, software, and Win7.

bennyb111 · 2 days ago

really...wow, tell us the color of the shit you took while it was syncing, and how long it took you to jack off to bbw porn while your at it!

billc124 · 1 month ago

No problems at all for me. I finally updated to 3.1.2 last night with no issues.

Heruraha · 1 month ago

i was having this problem and it drove me insane....but i found a remedy, at least for me i plugged my cord into a different USB port and i have not had a problem since then...i hope this helps

Dave Saunders · 1 month ago

I dove headfirst into the Windows 7 upgrade and didn't even think about the iPhone not working...lucky for me, I haven't had any problems. Everything has been working perfectly on my Vaio CR190...and I like Windows 7 too.

Ilija Brajkovic · 1 month ago

I had no problems at all.

ErdySouth · 1 month ago

I just recently started having problems with my iPod touch. I live in Fargo, ND so we unfortunately can't have an iPhone. Everytime I try to sync my iPod with Windows 7 Pro x64 it errors out. I have an AMD 2+ processor with a Foxconn Destroyer board...

bennyb111 · 2 days ago

you live in ND? i feel sorry for you. +1 for the fact you have a mobo named 'Destroyer' though, at least you have some reason to live.

snapper720 · 1 month ago

Been using window7 since beta no problem with iphone ever , these reports are from experienced users blaming their stupidity on the OS instead of their lack of knowledge.

jbond · 1 month ago

Simple answer. Don't use iTunes. That's ok for music, except what else is there for things like Calendar?

davidpeterson · 1 month ago

itunes will not see my iphone no matter what. It did, however, say it couldnt recognize my iphone and then try and update the operating system on my phone. it died half way through and stopped responding. it then told me I needed to restore my operating system. i let it attempt to do so, ut it gave me the same "this device is not recognized error". I went to a friends computer and updated my phone operating system, came back to mine, stillc ant see it.

win7 ultimate
i7-860
gigabyte p55m-u4
iphone 3?, not the new s

I have a working, blank iphone but lost everything else associated with it, including my apps. I still cant use itunes after diabling power management and following apples website "advice".

FU2 APPLE!!

trevorz · 4 weeks ago

There is a fix for people who have gigabyte p55 motherboards. They've released bios updates for this problem, other manufacturers should be following up soon i guess.

http://www.theiphoneblog.com/2009/11/07/busted-...

bennyb111 · 2 days ago

wow thanks for a recap of the same problem everybody else with a p55 chipset is having. do yourself a favour, never use the internet again

davidpeterson · 2 days ago

Sure thing dick

davidpeterson · 2 days ago

Btw leave it plugged it and reboot twice and windows will recognize
the phone. It's all about USB power managment (reason for failure to
re install operating system on phone) and windows falsly identifying
the phone as anerther device. Now go fuck yourself. :).

andrewdickie · 1 month ago

ive had problems syncing too, wont sync my diary!

AlluringBri · 1 month ago

I didn't have any problems until this past weekend. I was downloading the new software update for my iPod touch, and it would just about download/update and fail. An error appeared on my iPod and I had to completely restore my iPod before everything went through. Took quite a bit of time out of my day.

kyago · 1 month ago

I just recently installed a Windows 7 upgrade. The iTunes freezes every time I try to access something from the iTunes store. Everything else seems to work fine. The iTouch is syncing, but I cannot search for purchases through the iTunes store. The window says, "Accessing iTunes Store" but nothing happens.

Any ideas?

kyago · 1 month ago

I just installed a Windows 7 upgrade. Everything seems to be syncing with the iTouch and such, but for some reason I cannot make any purchases through the iTunes store. I ran a diagnostic and everything is connected well, but if I am looking for some ColdPlay it just freezes the iTunes Store and Program. The screen says, "Accessing iTunes Store ..." Assuming ColdPlay is not the problem, I re-installed iTunes 64 bit and the problem still persists.

Any ideas?

Eric · 1 month ago

I had issues when i was running Win 7 RC but as soon as I did a custom install of Win 7 Ulti mate iTunes works just fine now.

J.D. · 1 month ago

I have been using Win7 RC 64 on my lappy with an older intel chipset. Got my 3G in june and have NEVER had problems. Jailbreaks have been a breeze too.

bomber8484 · 1 month ago

No solution for me in site. It would seem again Windows and Apple are not playing well together big suprise there. Again I should have waited till the operating system was a bit older.

jbond · 1 month ago

Or waited till Apple got their act together

akashbharadia · 1 month ago

when i plug my iphone into the usb slot, it doesnt even charge! let alone recognize it as a photo device! can anyone help?

Mack Hoover · 1 month ago

I am using Windows 7 and iphone and don't have any prob regarding its syncing. You need to give more information regarding your problem or can visit to some technical support sites like support.iyogi.net , windows.microsoft.com, windows7.iyogi.net

Darren · 1 month ago

Yes the iPhone compatibility issues with Windows 7 in my view is a major problem. How can Microsoft develop an OS that doesn't work with the biggest selling consumer electronic product on the market. There are millions of people out there, like myself, that don't just use their iPhone as phone and ipod, being able to sync and backup my contacts and calender with Google through iTunes is much more important than my music. There is no excuse for this as it should have been tested, once the word gets around this will seriously affect computer sales with systems shipping with windows 7 already installed. The blame is being knocked back and forth between the P55 chipset and the USB but it worked fine with Vista! Windows 7 has obviously broken this link. Fix it quick!

Greg G · 1 month ago

I don't have a problem syncing my iphone, my pc (windows 7) syncs my iphone in itunes fine. The problem I have is it does not recognize it as a media device and transfer pictures. I've loaded new drivers, MTP drivers etc. nothing works. Microsoft says it's an apple problem, apple says it's a windows problem. Any ideas??????

pauldrago · 1 month ago

OOPS, I have a P55 Motherboard. Rats had i known... since I use the iphone 3Gs heavily and need to sync daily with Outlook. Well I'm out of luck for now and here it is.
Loaded Windows 7 64 bit yesterday.
I was positively excited to find out that Itunes is 64 bit Excellent.
I was positively excited to find out that I can merge the data and not loose my games and songs.
I plugged in the iphone and it kept failing the driver download. I had a bit of a freyed cable to I bought a new one. I called ATT and they tole me to call Microsoft (or buy the Apple protection plan - yikes no way).

I was excited to plug in the cable. Wait a ray of hope the Ipgone drivel loaded properly. Itunes actually saw the iphone and read the data >Yeaaaaaaa

So I discionnected the iphone and wuth a big smile reconnected the thing getting ready to sync and BLAAAAAAAA. I got messages that iphone was not connected it NEVER downloaded the driver again and I can charge the phine but my computer is ignoring the phone and me for that matter.

What the heck do I do. We'll there was that glimmer that it connecect once. If you studied behaviorial psychology, this working obe provided "intermitten reinforcement" which is the mowst addictive and frustrating and it makes you work harder to keep trying again and again.

So I am frustrated, discouraged and will try differenct usb ports, cheking microsoft or the apple site, or scream anf the computer and the iphoine at the top of my lungs hoping I will wake the stupid pair up.
I will look for hop0e soon.

JR · 4 weeks ago

Exactly that problem. When trying to synchronize, it stars by saying that I have to authorize ITunes (!!!) when it's already authorized. Then, after some drive errors which force me to restart my PC, it starts synchronizing and it stops after 10/20 songs, saying the device timed out... Changed usb port to the back of the pc ports, took away all the other usb devices, reinstalled ITunes, changed Itunes and IPod software to Vista compability. NOTHING worked. THis after upgrading from Vista to W7...

Alister · 4 weeks ago

I just set up my new 27'' iMac and it works pure with the iPhone and every other app. You should have learnt by now that Windows is just too messy to operate... if you want to prevent the headaches...then seriously move to Mac.

Bill Gates · 4 weeks ago

I can sync music to my ipod but get an error when trying to sync outlook items, "OUtlookSyncClient has stopped working"

Bob · 4 weeks ago

Did a clean install with WIN 7 64bit and I have experienced lock-ups and sync problems. I do not have P55 chipset either.

John · 3 weeks ago

That's me as well. It'll sync for awhile, then time out. I have to reboot in order for the iPod Touch to be recognized again.

Boo · 3 weeks ago

No problems here

JR · 3 weeks ago

Solved the problem with this: http://support.microsoft.com/default.aspx/kb/97...

john · 3 weeks ago

This is what did it for me. Thanks, JR!

MJ · 2 weeks ago

Have P55 w/ i5. Have the problem. Goddammit.

Sut · 2 weeks ago

Don't why this is being viewed as anti-windows it's just the truth. I have a laptop and my iphone worked fine with Vista, I've upgraded to Windows 7 and my iphone no longer gets detected. So must be a Windows problem surely ?

simon75 · 1 week ago

Shocking. My experience is dreadfull. The operating system is wonderful apart from this problem. COme on Windows / Apple sort this out. We have entrusted you to provide an operating system and phone which we HAD confidence in, now your ruining all the hard work.

HELP S.O.S

BikeNhacker · 5 days ago

I'm having such an issue as well. However, in my context it's the connection between outlook and iTunes which does not work (Win7 x64, Outlook 2003). The problem is related to my outlook profile which uses an exchange-account. When I create a new mail-profile using a pop-account, it seems to work.
More details:
With the exchange account the OutlookSyncClient.exe crashes, as soon as I open the Info Tab of my iPhone in iTunes. This crash is "silent", which means I don't get an error dialog. The only trace I found was in the event log:

Information:
Fault bucket 1454186215, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: OutlookSyncClient.exe
P2: 8.4.0.0
P3: 4a820691
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5bdb3b
P7: c0000005
P8: 00038c39
P9:
P10:

Attached files:
C:\Users\sz\AppData\Local\Temp\WER1418.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\sz\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OutlookSyncClien_f7d9be23adc98b2d7c6bd86b9b9e13213eb18d_2b86161b

Analysis symbol:
Rechecking for solution: 0
Report Id: 512b7288-df93-11de-8dcb-bb55aa6c0514
Report Status: 0

Error:
Faulting application name: OutlookSyncClient.exe, version: 8.4.0.0, time stamp: 0x4a820691
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Fault offset: 0x00038c39
Faulting process id: 0x1840
Faulting application start time: 0x01ca73a00e94af42
Faulting application path: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\OutlookSyncClient.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 512b7288-df93-11de-8dcb-bb55aa6c0514

makudo · 2 days ago

same with me
my iPhone 3GS can't connect to itunes 9

I have an BIOSTAR TA790GX Motherboard with an AMD PHENOM II X3 720 and Windows 7 Ultimate (x86).

My iPhone's firmware version is 3.1.2 (jailBroken)

what should i do ?_?

cooljeba · 11 hours ago

Yeah I am facing this problem on my itouch (G1). First time I connect it has no prob with sync. Connect again without closing itunes. It doesn't sync.. aftersome time Itune hangs..

All I do is restart iTunes and connect ipod again..