DISQUS

Mashable - The Social Media Guide: Influx of Twitter Account Suspensions Creating Confusion

  • Paul OFlaherty · 5 months ago
    With the recent mass creation of porn spam accounts I'm not surprised at twitters reaction, however, as usual their reaction is knee jerk and badly implemented and has resulted in doing more damage to their members than good.
  • Enmanuel Martinez · 5 months ago
    Famous YouTubers @smosh have been suspended from twitter today.
  • Ben Parr · 5 months ago
    Smosh definitely isn't a spammer.
  • kellek1974 · 5 months ago
    This happened to a friend on Facebook 3 days ago, but no one we know on Twitter. My Facebook friend was reinstated within 24 hours though.
  • Lisa Mullins · 5 months ago
    My account at @lisamullins is suspended for no apparent reason also.
  • Kimber Scott · 5 months ago
    I was suspended early this afternoon for no reason @KimberScott
  • Mike · 5 months ago
    I have a feeling twitter is removing people with an excessive amount of Link outs and RT's. Also:
    https://twitter.com/#search?q=suspended < Note the spammers.
  • fernando nascii · 5 months ago
    i had my account suspended mistakenly and twitter support took 15 days to answer my request..
    now finaly, everything is ok.
  • Chul Jung · 5 months ago
    I'm one of the suspended ones :(. I used to tweet under @imaginginsight on Twitter, and haven't been active for the past few months due to personal reasons. However, I got suspended.

    Dunno if this matters, but @samsungimaging seems also suspended. Pity since that operator was really nice, even troubleshooted my camera problem although it wasn't from Samsung :((
  • Cynthia · 5 months ago
    I know of two accounts that were suspended today @OhSoCynthia and @Bread_Winners. Neither account were in conflict with any of twitters "Terms". VERY frustrating!!
  • tahleki · 5 months ago
    my account @dahliamadison was also suddenly suspended today for no reason. i submitted a ticket several hours ago, but no resolution. i was reading the issues logged at getsatisfaction.com and it seems to be a huge issue. i use twitter to get business information from the people i follow and to post relevant information that i think will be useful for my followers. if i can't trust twitter as part of my business presence, i will have to rethink how, or if, i use it.
  • Lori Gama · 5 months ago
    I learned from @strategicsense: Many Suspended accounts today on Twitter - explanation: http://bit.ly/BZj3n

    And I found this post as I researched more:
    4chan May Be Behind Attack on Twitter http://bit.ly/WqWxj
    I suggest you switch to FriendFeed and you can communicate there.
    Keep up with the topic in real time by going to Search.Twitter.com.
    Hopefully, you and everyone else will come back up soon.
    I know how frustrating that can be!
    http://twitter.com/lorigama
  • Ben Parr · 5 months ago
    I've been keeping up with the 4chan attack story, but there's no confirmed link between it and the suspensions, at least yet.
  • Scott Herbert · 5 months ago
    I think it's unlikely they are related, the 4Chan attack used newly formed accounts (for the most part) and by the sounds of it at least some of the accounts suspended are old accounts.

    Also the attackers are still posting to twitter, it's just twitter have removed #gorillapenis from the trends.

    see http://bit.ly/XWFXh
  • J Johnson · 5 months ago
    I'm also suspended, @ourinformer, for no apparent reason. This happened about two months ago. Emailed twitter support, but I'm still waiting for their response; not including the auto response.
  • Girlwithnoname (Jackie) · 5 months ago
    I've been suspended... and right in the middle of several conversations I was having, one, regrettably about the loss of a family member of one of my followers... not the best timing ever.

    I've got over 22,000 followers. But pretty sure I did nothing wrong, or against the rules. I haven't unfollowed in weeks, I'm not automomated, I have real conversations about my niche and personal stuff, I throw out informational links, I promote my blog. All I've done today was follow back my new followers, throw out a couple of links to great articles regarding my niche (fitness) and tweet out my latest blog post url... nothing against the rules. I sure hope having a lot of followers isn't suddenly against the rules cuz I'm sure going to miss my posse if it is... I'm one of the most OCD tweeters you might ever meet. haha

    another friend who has over 100k followers I've also noticed has been suspended as of today.

    good lord, they gotta fix this... I'm starting to get separation anxiety here!!! (no, seriously)
  • Your Name* Jack · 5 months ago
    I agree,, I got suspended also.. and I did everything without the help of robots.. Hope they figure the problem out soon..
  • Sonny Gill · 5 months ago
    Not sure what Twitter's reasoning is for this but the sad part is that people who are having issues don't even have a direct person to connect with at Twitter (eg. Community Manager). The spam account isn't constantly monitored, and I'm sure many of us know that the help forum takes some time to get a reply from as well.

    I understand that scaling such customer support may be an issue, but this is something Twitter desperately needs to implement if they really want to keep their users happy - or fix problems they've created on their own, such as this.
  • Jason Keath · 5 months ago
    @lisahoffmann and @coreycreed both suspended. Neither are anything near spammers
  • Fraizerbaz · 5 months ago
    Mine would be one of those suspended accounts. Nice to see that it's an honest mistake... I was beginning to wonder if my account was somehow compromised.
  • FastFoodMom · 5 months ago
    I have a new & chronic Twitter problem whereby a portion of the tweets of certain ppl I am following fail to appear on my page/in my stream?
  • deniseoberry · 5 months ago
    Plenty of suspension comments on post at http://staynalive.com/articles/2009/07/05/twitt...
  • Dawn Lambe · 5 months ago
    {so far} I've lucked out and my account of @crazymoneylady is NOT suspended, but I know a friend, @joey_smith is suspended (and he's constantly giving out advice how NOT to spam)
  • guiambros · 5 months ago
    Yups, I was just suspended for absolutely NO REASON. I just use the web client and Twitterrific (ie, no crazy tweetdeck making thousands of requests), and of course I am not a spammer. Quite the opposite: over the last 3 weeks I blocked dozens of spammers and reported several of them to @spam, in the hope of making twitter a better place.

    Just filled a request on Twitter tech support to re-enable my account. @GuiAmbros. Would appreciate if you can re-tweet. Thanks!
  • MarkEdwards · 5 months ago
    @KEZK, the radio station I program in St. Louis has been suspended for no reason. Nice.
  • TimothyCarter · 5 months ago
    Yeah, @MariSmith is one of many. I come home from lunch to find my account @TimothyCarter suspended as well. How frustrating when you have REAL spammers & peeps who use autofollowing software programs still are around. Ugh...
  • Jorge · 5 months ago
    Hi.. from Portugal.. my personal @jorge_salgado also suspended.. do what :( it's a free service they say!
  • Bill Masson · 5 months ago
    Mine is down too, suspended with the usual message "suspended due to strange activity"
  • Laura Good · 5 months ago
    My personal account @goodlaura and the account I use for the non-profit program I manage, @medstart, were both suspended today without cause. Thanks Mashable for staying on top of this. You were the first place I looked a couple of hours ago to see what the scoop was. Nothing was here yet but I just checked back 'cuz I knew you''d have something up shortly.

    It's interesting that although there are tons of tweets with "suspended" in them, it isn't shown as trending on Twitter or Twitscoop.
  • Are Morch · 5 months ago
    My account @ecomind was suspended for no reason. I am not a spammer. We are looking forward to see some info that clarify what happened here. There is no reason that so many perfectly legal accounts should be suspended. Thanks to Team Mashable for support and helping us that got our accounts suspended.

    Cheers.. Are Morch aka @ecomind
  • Chris Goddard · 5 months ago
    Our company ran two Twitter accounts for different websites... both have been suspended. Months of hard work building up thousands of relevant followers gone.

    I hope Twitter realizes this is clearly a mistake and rectify it. What about the potential brand damage when people go to a businesses Twitter page to find it's been suspended for 'unusual behavior' - not impressed Twitter.
  • chefvanda · 5 months ago
    @keeperofdreams has been suspended for no apparent reason please help! Thank you Vanda
  • Glen Bradley · 5 months ago
    @GlenBradley also suspended for no reason. Ticket submitted hours ago, still no relief.
  • Glen Bradley · 5 months ago
    WOOT! Account @GlenBradley is now fully restored. Thanks @Twitter !
  • Michelle · 5 months ago
    My account was suspended today as well. I sumitted a "ticket" through Twitter's customer service... it says it can take up to 30 days to reinstate. Very frustrating!
  • Candice · 5 months ago
    My account @candicend has been suspended.
  • Amy B. · 5 months ago
    My account @momspark has been suspended for over 4 hours now. No response from the Twitter request as of yet.
  • chefvanda · 5 months ago
    @keeperofdreams has been suspended for no apparent reason please help! Thank you Vanda
  • Ben Parr · 5 months ago
    Wow, this quickly got a lot of comments. Unfortunately, most of them aren't with good news. <_<
  • StrategicGrowth · 5 months ago
    I've also been suspended for no reason. What a mess they're causing. Tool has no value if you can't count on it to work!
  • DebbyBruck · 5 months ago
    Twitter must have gotten the message that spam is creating too much noise in the stream. Taking and wasting valuable time from bonafide tweeters who must BLOCK. What solutions can we offer? I'm sure Twitter will re-instate the obvious excellent folks on twitter. Maybe the suspended tweeple can disengage from twitter and come back with a new perspective on life?

    I wrote a little blog asking whether Twitter Needs Spam Filter? http://hubpages.com/t/98819
  • Anne Fulmer (WealthOfHealth) · 5 months ago
    Mine is suspended too. After much searching finally found the right spot to contact them, if you need it : support@twitter.zendesk.com They actually responded right back, but still haven't reinstated it. I DID offer to give them a list of the bots and porn sites I've had to fend off the last few days tho, lol
  • freemeditate · 5 months ago
    @freemeditate is another accidental suspension, the twitter account of the meditation society of australia
  • jenimc · 5 months ago
    I am suspended for no reason, with no solution in sight. How offensive is this when I spend a good chunk of my time blocking true spam, and working to post good content. Is there a next big thing because I might officially be over twitter!
    @jenimc
  • Kathy Nelson · 5 months ago
    One of my peeps called to tell me I was suspended 15 mintues ago. I am shocked and suspect it must be a mistake. I have not done anything that would cause a suspension after reading all the rules again. This must be a bug or? And I had just got to 2050 on Friday! Darn!
  • divinemscharity · 5 months ago
    My friend @mamakelly was suspended today, and is very annoyed by this fact. She doesn't know why she was suspended, and I can understand her frustration!
  • Lyndsey Oliver · 5 months ago
    @LyndseyOliver suspended from Twitter today :( very sad day indeed......

    oh yeah - and I'm NOT a bot... go figure...

    Please RT and tell the powers that be that I want back on please. Been waiting for someone to get back to me now for 5 hours.......... :(
  • Andrea · 5 months ago
    All accounts for the BRC were suspended today. http://twitter.com/Killandra http://twitter.com/blueribbons4ME http://twitter.com/Cycle4Hope4ME As far as I can tell none have broken twitter rules.
  • jimmyrhythm · 5 months ago
    Yes, I've been suspended for no apparent reason. And I'm (relatively) innocent of any wrongdoing.
  • Pablo Gonzalez · 5 months ago
    I also was suspended having 3070 followers. @Pablo1304
  • Kelly Ling · 5 months ago
    My account to update followers on an upcoming Homeschool Expo in Chicago next month has been suspended! Just when we were going to schedule daily updates! Account - ChicagoHSExpo

    I submitted a support request and received an email back to update my mobile phone info on the account and then to TEXT the information to Twitter. I don't text on my phone so how will this help?
  • keeperofdreams · 5 months ago
    i'm a victim of suspension, cause unknown heard it might have to do with trendy topic todaay i mentioned in a tweet wondering why it would be #1 only once.. i deleted a few porn bots and when i came back i was suspended..
  • Kenneth Holland · 5 months ago
    I have 1 personal Twitter account and 2 others that promote my two blogs. I follow all their TOS and all of mine were suspended today.

    My personal account was unsuspended just 20 minutes ago so I hope that my other two are as well.
  • Pablo Gonzalez · 5 months ago
    I also was suspended having 3070 followers. @Pablo1304
  • Laura Good · 5 months ago
    Curious. Is there a link to Tweetlater for suspended accounts? I used it for the first time last week for both of my accounts which are both now suspended. @goodlaura and @medstart I wasn't spamming, I was "delay live tweeting" a conference on Intellectual Property Basics for Medtech Entrepreneurs.
  • LisaCrazyAdventuresinParenting · 5 months ago
    I'm also suspended and I don't know why @crazyadventures
  • laogao · 5 months ago
    Mine (@laogao) has also been suspended for no apparent reason, starting last Friday.
  • Daniel · 5 months ago
    My twitter account was suspended today (July 5th) for no apparent reason - but it looks like I'm in good company.... Any news or help would be appreciated.
  • Carla Lynne Hall · 5 months ago
    My account at @carlalynnehall was also suspended for unknown reasons. It would be helpful if Twitter could give a better response than saying that it will take 30 days for them to research the problem. Some of us do use Twitter for business too, and this is frustrating.

    At least I'm in good company with other regular folks that were suspended today.

    But this SUCKS!!!!!!!!!!!!!!!!!!!!!!!!
  • Kevin Stirtz · 5 months ago
    Hey Ben - I got caught in the Twitter suspension debacle. Hope you can help Twitter get it fixed.

    @kevinstirtz


    KS
  • BrendaHilliard · 5 months ago
    BrendaHilliard account suspended with no apparent reason.
    BarbaraFriedman account suspended with no apparent reason.
    BobbieBrisse account suspended with no apparent reason.
  • keeperofdreams · 5 months ago
    i'm a suspendee myself i hear it had something to do with trendy topic #1 today if you talked about it or Rt'd it, i asked why it would be a trendy topic.. maybe spam the secret word which i will not say was goril*ap*nis did you say it or repeat it.. ? and are you suspended now ..?
  • Phyllis · 5 months ago
    @maryannhesse was suspended for no reason. She is a client of mine - new to Twitter. I'm trying to manage this for her - gratis -
  • BarbaraFriedman · 5 months ago
    I was on @BarbaraFriedman and did ONE search and got notice that I had exceeded the 'Twitter search limit'...............then got red notice that account was suspended! Sure hope this is resolved right away. @BrendaHilliard and @BobbieBrisse have also been suspended.
  • BarbaraFriedman · 5 months ago
    I was on @BarbaraFriedman and did ONE search and got notice that I had exceeded the 'Twitter search limit'...............then got red notice that account was suspended! Sure hope this is resolved right away. @BrendaHilliard and @BobbieBrisse have also been suspended.
  • Phyllis · 5 months ago
    @maryannhesse was suspended for no reason. She is a client of mine - new to Twitter. I'm trying to manage this for her - gratis -
  • Anne Fulmer (WealthOfHealth) · 5 months ago
    My last post was 2 days ago, so it wasn't that. Also, no way to sign in on that site that @mattsingly has if you're suspended, lol
  • Jeanie Marshall · 5 months ago
    My account has also been suspended. I was so surprised that I did a search for "suspended" and had a small bit of comfort that I was not alone. I emailed suspended@twitter.com but this is probably a better way to get a solution. Thanks, @JeanieMarshall
  • Andrea · 5 months ago
    The support tickets I put into twitter for the accounts suspended were deleted!!
  • Russell Jordan · 5 months ago
    @russjordan Account has been suspended in error. Surely hope they can resolve this issue quickly.
  • Bill · 5 months ago
    I have 2 accounts that I use. One for business and one for personal. Both have been suspended and I have no idea why. I have reported it and appealed it. I have several that I tweet with on a regular basis and their accounts are suspended as well. None of us has any idea why. These are not people that are spamming or anything like that. Hope Twitter gets this resolved quickly.

    @billhurlbut
  • Rich Bellanca · 5 months ago
    A friend on Twitter @anarevenant was suspended today as well for no apparent reason
  • David S Smales · 5 months ago
    My account has been suspended for no reason that I am aware of. May be Twitter should investigate itself first as they may be causing themselves more harm than good by indiscriminately suspending innocent accounts.
  • Mike Stenger · 5 months ago
    Wow! You guys are fast! I sent an email about my account being down just a couple hours ago.

    Thankfully, I'm back up and running again. Thx 4 letting people know, this suspension crap is a real nuisance when you've done nothing wrong.
  • Big Hyjak · 5 months ago
    They suspended me weeks ago both of my accounts, i put in a support ticket that they didnt answer till 2 weeks later. Just to have them tell me that some people were suspended accidentally and it would be corrected. That was the second week of June and i havent been un suspended yet. had to make a new account instead.
  • Mike Stenger · 5 months ago
    Wow! You guys are fast! I sent an email about my account being down just a couple hours ago.

    Thankfully, I'm back up and running again. Thx 4 letting people know, this suspension crap is a real nuisance when you've done nothing wrong.
  • kellek1974 · 5 months ago
    How do I back up all my tweets in case I am suspended? Please tweet me back.
  • reigny · 5 months ago
    @workhomexpert has also been suspended - sent a support ticket to Twitter, but i know how that usually goes!!
  • kellek1974 · 5 months ago
    How do I back up all my tweets in case I am suspended? Please tweet me back.
  • PDXPipeline · 5 months ago
    Our @pdxpipeline, @pdxjobs and others were suspended today. I opened a Get Satisfaction ticket. I had believed it was an intentional move but perhaps there is a total mess up as you stated.

    I made a Get Satisfaction ticket here: http://pdx.be/help-restore
  • jennifer meliton · 5 months ago
    Color me suspended.
  • Jason Bradford · 5 months ago
    I dealt with the suspension issue last week. Ridiculous. The worst part is the Twitter customer support and response... well, the lack of it. I created some suggestions/thoughts for Twitter... maybe they'll hear us? maybe not.

    http://www.inkeddigital.com/digital-ink/twitter...
  • LeVar Thomas · 5 months ago
    My account http://twitter.com/levarthomas was suspended for about 10 minutes but was quickly turned back on http://levarthomas.com/blog
  • Michelle Mangen · 5 months ago
    I know that @helpbusinesses and @perfectquarters has also been suspended for no apparent reason
  • Chuck B · 5 months ago
    My twitter account was suspended and i am not a spammer, though I get spammed once in a while like everybody.
  • Michelle Mangen · 5 months ago
    I know that @helpbusinesses and @perfectquarters has also been suspended for no apparent reason
  • Bob · 5 months ago
    I am among the suspended. Should I consider it a badge of honor?
  • Jim Alexander · 5 months ago
    @tweetmaker is suspended by Twitter today approx. 6pm est. No violations of service, no spam, no goober-like activity, just POOF! Gone.
  • Dorothy Crenshaw · 5 months ago
    My account is suspended, and I wasn't even on Twitter this weekend. I find this very troubling and am concerned someone might think I'm a spammer. How can I rectify this? How many people are affected?
  • keeperofdreams · 5 months ago
    do you use a follow booster by any means , i hear it may have something to do with it.. sounds like thousands of us are suspended..i also heard a trendy topic was also part of it but you not being on all weekend makes me wonder..
  • Dorothy Crenshaw · 5 months ago
    No, never used anything to boost followship and all are "organic" Was on for 1 quick tweet on Saturday - about a book I was reading! No links, no nothin' Very frustrating.
  • Steve Latham · 5 months ago
    Sorry to those who were wrongly suspended, but THANK GOD Twitter is taking action to stop the spamming, porn, quick-buck-schemes and auto-following. We need to keep the sketch factor to a minimum and maintain the integrity of this platform or it will go the way of once-great-sites-that-now-suck (you can infer which ones).

    Steve
  • MyGayDVDReviews · 5 months ago
    Well, I got the same treatment from Twitter today. I got really freaked out at first until I found this thread.

    I sent several requests but no luck and I now know why. They are probably swamped with them and are just trying to reinstate the accounts ASAP.

    To my followers: I am sorry for not being able to keep in touch. Please follow me on facebook/gaymovies until then.

    Thanks.

    Your Auntie Mamie
    Making the World a Little More Pink One Gay at a Time!™
  • Jeanette Cates · 5 months ago
    It's a relief to know I'm in good company! Thanks for this post - I'll sleep better tonight knowing I wasn't suspended for something I did! I've been a responsible Tweeter for quite a while, so it really threw me for a loop!
  • MariSmith · 5 months ago
    Thanks a mil for covering this, Ben!! I appreciate the mention too. Definitely an extremely unusual situation even for Twitter - a few accounts, maybe... but droves of bona fide accounts taken down seems very odd. I look forward to hearing what's up at Twitter HQ and to a speedy recovery of all our accounts.
  • @doitngreenE · 5 months ago
    I got suspended today as well??? Not sure how this twitter thing works anyways. I'm not in to porn or anything bad...had submitted a ticket a few days back because of not being able to follow back. I suppose I hit some limit and do not know what limit that is as of yet. I send a few DM's to those who send to me. I send out updates to my Blog and occasional links to green living news and always provide the link. I am very courteous and genuine with my DM's and haven't been rude or anything and do not use autoresponders. I'm not sure what you call aggressive following, but I did sign up for tweetme which is bringing me a ton of followers. Probably more than I want to deal with...but I sift through the dirty ones and follow back the rest! I honestly do not know what the deal is, but figure Twitter has been more of a hassle for me than anything. I did send an email to accounts suspended but should just as well close my account and move on to something else?
  • Carissa · 5 months ago
    Good Grief.. If I've been deemed a spammer.. i guess it makes me seem more sexy huh?? :)

    @carissarogers suspended..
  • Bob · 5 months ago
    I am among the suspended. Should I consider it a badge of honor?
  • Bob · 5 months ago
    I am among the suspended. Should I consider it a badge of honor?
  • Bob · 5 months ago
    I am among the suspended. Should I consider it a badge of honor?
  • Bob · 5 months ago
    I am among the suspended. Should I consider it a badge of honor?
  • Shane · 5 months ago
    @freeonlineradio we were suspended and have over 17,000 followers, we are running a contest right now, so at first I thought it was that, but looks like it's pretty huge. Thanks for the post.

    Alternate Account http://twitter.com/InternetRadioIn were we can be reached.
  • Amy Shropshire · 5 months ago
    I had 2 accounts suspended - My personal one at @amyshropshire and my work one at @culturattikids

    Thanks for the updates!
  • Ro Hetherington · 5 months ago
    My account at @rohetherington is also suspended for no apparent reason. Awaiting response (other than the auto one) from support.
  • Karen Brady · 5 months ago
    Also add me to the list of those suspended without having engaged in anything that would be a violation of the TOS. Confused and frustrated is exactly the phrasing when asked how I "feel" in the request to Twitter support. Then I got a "you've had too many searches" error when my searches hadn't been more than usual, so I started to suspect it was technical and not personal.
  • CalistaThan · 5 months ago
    @AnaRevenant was wrongfully suspended. FRUSTRATING!
  • Adam Steer - Better's Better · 5 months ago
    I've just about had it with Twitter!

    A few weeks ago my original account, at around 3000 followers, just disappeared. My request to Twitter for help was met with silence. Then when someone finally contacted me I go the lovely explanation of "this seems to be some kind of strange bug"!!!!! No sh*t...

    Now I get this absurd suspension!

    I'm starting to thing I should concentrate my efforts on Facebook.

    Cheers,
    Adam
  • Jacqueline Edwards · 5 months ago
    I'm @helpbusinesses or shall I say was @helpbusinesses a very reputable company that does not use any system automated systems ever and I've been flagged as a suspended account. What the HELL? Twitter better rectify this problem ASAP. It hurting legitimate businesses. This is really a poor reflection on twitter for something like this to happen to so many accounts.
  • Jacqueline Edwards · 5 months ago
    I'm @helpbusinesses or shall I say was @helpbusinesses a very reputable company that does not use any system automated systems ever and I've been flagged as a suspended account. What the HELL? Twitter better rectify this problem ASAP. It hurting legitimate businesses. This is really a poor reflection on twitter for something like this to happen to so many accounts.
  • MarkEdwards · 5 months ago
    I posted earlier that one of the accounts I manage has been suspended. Fascinating that I'm STILL getting new porn and other spam followers on my other accounts, even in the last hour. So Twitter suspends accounts for no reason (the one of mine they suspended had under 500 followers) but the OBVIOUS spam and porn accounts (based on usernames if nothing else) continue to propagate like cockroaches.
  • Karen · 5 months ago
    I'm @midlifetrip on Twitter and my account was suspended too for no apparent reason. I'm a 58 year old user who never spams! In fact I think I've been a great Twitter citizen so am very upset about this situation. Another great Twitterer Lou Bortone, the Online Video Guy was suspended too. I know Mari and her post on Facebook was what alerted me to the problem in the first place since I was offline today. I know you're doing the best you can to help - so thanks now and in advance for what you're doing to help. BTW - I get so much great info from Mashable:-)
  • Karen · 5 months ago
    I'm @midlifetrip on Twitter and my account was suspended too for no apparent reason. I'm a 58 year old user who never spams! In fact I think I've been a great Twitter citizen so am very upset about this situation. Another great Twitterer Lou Bortone, the Online Video Guy was suspended too. I know Mari and her post on Facebook was what alerted me to the problem in the first place since I was offline today. I know you're doing the best you can to help - so thanks now and in advance for what you're doing to help. BTW - I get so much great info from Mashable:-)
  • Twitter_Tips · 5 months ago
    There are several updates at http://controltheweb.blogspot.com/2009/07/mass-.... There is a semi-official response from Twitter that this is a problem that they are trying to resolve.
  • DMosley · 5 months ago
    I have been wrongly suspended as well. UGH! Fail.
  • Annie · 5 months ago
    I'm suspended! I'm not a marketer or a spammer...just a mom who tweets.
  • barbara · 5 months ago
    My account @VedanteFDN was suspended for no reason.
    This is on TweetLaters site... Appears a LOT of their users accounts were suspended: http://bit.ly/8qUct
  • Anthony Prince · 5 months ago
    @prince4jc also suspended!
  • Jacqueline · 5 months ago
    I'm @perfectquarters and my account has suspended what gives? I'm not automated account. Why is this happening? I'm very upset about this. Twitter needs to get their act together you are messing with my image. I tweet about real estate and did not break about of the twitter rules that I read. Please fix this matter ASAP.
  • Atamaii · 5 months ago
    Besides spamming, and reports of spamming, Twitter will suspend you for following and unfollowing too many in a short time. Unfollowing more than 200 in a day seems to trigger it. Problem is Twitter can easily suspend you automatically, but Un-suspensions require human review, and you can see they will be overloaded.

    ((Could Mashable possiblly have more off-site Javascipt on their pages?... ))
  • Al Ferretti · 5 months ago
    Your pal Al Ferretti @alferretti is currently suspended (39.000 plus followers). We serve the twitter community with twitter guides, conference calls, twitterwatchdog.com blog and more.

    Thanks for the post Ben~

    Al Ferretti
    @alferretti
  • netlatch · 5 months ago
    My Twitter account, krumlr, was suspended about 14 days ago after Google flagged my Twitter app http://krumlr.com as an attack site. It was and is not. But since people can post links to it (it is a social site), I suspect Google found a link it didn't like on my site (though I never could) and flagged it.

    Google reinstated me shortly after on my request but Twitter also suspended my Krumlr profile and it took Twitter another 10 days (and some complaining from Krumlr's users) to allow Krumlr back on. Apparently, Twitter may be using Google's safe browsing database to suspend at least some of these accounts. If you have posted a link in your Twitter stream or even a link on your website that you list on your Twitter profile to one of Google's blacklisted sites (there are almost 300k of them) then that may very well be the reason for the suspensions.

    I am currently working on building an add on feature for Krumlr to screen for these blacklisted sites as people post links to Krumlr and through Krumlr to Twitter. Hope these sheds some light on what may be going on. BTW using shortened URLs won't protect you from a suspension since Google (and probably Twitter) looks at where the redirects terminate. Hence the real need for a service to screen links before they post to Twitter as a shortened URL (like Krumlr does). We hope to have this screening feature within another week or so.
  • jayscott · 5 months ago
    What's going on? @chriscelek was suspended. He's definitely not a spammer. Please reinstate him.
  • netlatch · 5 months ago
    My Twitter account, krumlr, was suspended about 14 days ago after Google flagged my Twitter app http://krumlr.com as an attack site. It was and is not. But since people can post links to it (it is a social site), I suspect Google found a link it didn't like on my site (though I never could) and flagged it.

    Google reinstated me shortly after on my request but Twitter also suspended my Krumlr profile and it took Twitter another 10 days (and some complaining from Krumlr's users) to allow Krumlr back on. Apparently, Twitter may be using Google's safe browsing database to suspend at least some of these accounts. If you have posted a link in your Twitter stream or even a link on your website that you list on your Twitter profile to one of Google's blacklisted sites (there are almost 300k of them) then that may very well be the reason for the suspensions.

    I am currently working on building an add on feature for Krumlr to screen for these blacklisted sites as people post links to Krumlr and through Krumlr to Twitter. Hope these sheds some light on what may be going on. BTW using shortened URLs won't protect you from a suspension since Google (and probably Twitter) looks at where the redirects terminate. Hence the real need for a service to screen links before they post to Twitter as a shortened URL (like Krumlr does). We hope to have this screening feature within another week or so.
  • netlatch · 5 months ago
    My Twitter account, krumlr, was suspended about 14 days ago after Google flagged my Twitter app http://krumlr.com as an attack site. It was and is not. But since people can post links to it (it is a social site), I suspect Google found a link it didn't like on my site (though I never could) and flagged it.

    Google reinstated me shortly after on my request but Twitter also suspended my Krumlr profile and it took Twitter another 10 days (and some complaining from Krumlr's users) to allow Krumlr back on. Apparently, Twitter may be using Google's safe browsing database to suspend at least some of these accounts. If you have posted a link in your Twitter stream or even a link on your website that you list on your Twitter profile to one of Google's blacklisted sites (there are almost 300k of them) then that may very well be the reason for the suspensions.

    I am currently working on building an add on feature for Krumlr to screen for these blacklisted sites as people post links to Krumlr and through Krumlr to Twitter. Hope these sheds some light on what may be going on. BTW using shortened URLs won't protect you from a suspension since Google (and probably Twitter) looks at where the redirects terminate. Hence the real need for a service to screen links before they post to Twitter as a shortened URL (like Krumlr does). We hope to have this screening feature within another week or so.
  • DCMoms · 5 months ago
    How weird is this? We submitted the request as we got suspended and then immediately got a message posted in the ZenDesk - saying SOLVED exactly the same time... and then we logged out logged in and same issue - SUSPENDED STILL?? What is going on... waiting till morning since weirdness abounds within the Twitter and Support world....
  • Ro Hetherington · 5 months ago
    My account at @rohetherington is also suspended for no apparent reason. Awaiting response (other than the auto one) from support. Glad to hear I'm not alone!
  • DCMoms · 5 months ago
    How weird is this? We submitted the request as we got suspended and then immediately got a message posted in the ZenDesk - saying SOLVED exactly the same time... and then we logged out logged in and same issue - SUSPENDED STILL?? What is going on... waiting till morning since weirdness abounds within the Twitter and Support world....
  • Jacqueline · 5 months ago
    I'm @perfectquarters and my account has suspended what gives? I'm not automated account. Why is this happening? I'm very upset about this. Twitter needs to get their act together you are messing with my image. I tweet about real estate and did not break about of the twitter rules that I read. Please fix this matter ASAP.
  • The Expert · 5 months ago
    Yup @thexpert is gone too. Maybe the universe is trying to tell me something
  • Pete Wingard · 5 months ago
    My Twitter account, krumlr, was suspended about 14 days ago after Google flagged my Twitter app http://krumlr.com as an attack site. It was and is not. But since people can post links to it (it is a social site), I suspect Google found a link it didn't like on my site (though I never could) and flagged it.

    Google reinstated me shortly after on my request but Twitter also suspended my Krumlr profile and it took Twitter another 10 days (and some complaining from Krumlr's users) to allow Krumlr back on. Apparently, Twitter may be using Google's safe browsing database to suspend at least some of these accounts. If you have posted a link in your Twitter stream or even a link on your website that you list on your Twitter profile to one of Google's blacklisted sites (there are almost 300k of them) then that may very well be the reason for the suspensions.

    I am currently working on building an add on feature for Krumlr to screen for these blacklisted sites as people post links to Krumlr and through Krumlr to Twitter. Hope these sheds some light on what may be going on. BTW using shortened URLs won't protect you from a suspension since Google (and probably Twitter) looks at where the redirects terminate. Hence the real need for a service to screen links before they post to Twitter as a shortened URL (like Krumlr does). We hope to have this screening feature within another week or so.
  • mike into · 5 months ago
    Wow, this is turning into a fiasco.
  • Ro Hetherington · 5 months ago
    My account at @rohetherington is also suspended for no apparent reason. Awaiting response (other than the auto one) from support. Glad to hear I'm not alone!
  • Pete Wingard · 5 months ago
    My Twitter account, krumlr, was suspended about 14 days ago after Google flagged my Twitter app http://krumlr.com as an attack site. It was and is not. But since people can post links to it (it is a social site), I suspect Google found a link it didn't like on my site (though I never could) and flagged it.

    Google reinstated me shortly after on my request but Twitter also suspended my Krumlr profile and it took Twitter another 10 days (and some complaining from Krumlr's users) to allow Krumlr back on. Apparently, Twitter may be using Google's safe browsing database to suspend at least some of these accounts. If you have posted a link in your Twitter stream or even a link on your website that you list on your Twitter profile to one of Google's blacklisted sites (there are almost 300k of them) then that may very well be the reason for the suspensions.

    I am currently working on building an add on feature for Krumlr to screen for these blacklisted sites as people post links to Krumlr and through Krumlr to Twitter. Hope these sheds some light on what may be going on. BTW using shortened URLs won't protect you from a suspension since Google (and probably Twitter) looks at where the redirects terminate. Hence the real need for a service to screen links before they post to Twitter as a shortened URL (like Krumlr does). We hope to have this screening feature within another week or so.
  • Lena Khalid · 5 months ago
    Perhaps this book can help to get unsuspended from twitter http://ow.ly/gykb
  • Adrian Dayton · 5 months ago
    It happened to me as well @adriandayton has been suspended. This is crazy. Please let me know if you have any ideas.

    Cheers,

    Adrian
  • Gus · 5 months ago
    Yes. the account I manage, @radionational, has been suspended. I have no idea why. As a part of the Aust. Broadcasting Corporation I would think we a are a very reliable and trusted user. I can only guess it is something to do with posting via 3rd Part apps - for me Tweetlater.com. I have 'taken a ticket' and am waiting to see what happens. I hope it is a 'fault' not a crackdown on use. We don't spam, we inform and engage.
  • Joyce · 5 months ago
    I felt so shocked when I saw my twitter account being suspended! What happen?
  • MariSmith · 5 months ago
    HOORAY!!!! I'm back up now - all intact, it would seem. Whew, that was scary. I'm seeing several other suspended accounts now live again so assume more will follow suit. I'd sure love to see an explanation on blog.twitter.com though!!

    Cheers!
    @marismith - feelin' good to be alive again in the Twitterverse
  • Amy B. · 5 months ago
    I'm beginning to wonder if Tweetlater is the culprit. I was using it this weekend, too.
  • barbara · 5 months ago
    I use TweetLater.com. Have they suspended "all" of Tweetlaters customers? Are non TweelLater users getting unjustifiably suspended also?
  • Amanda · 5 months ago
    Been on a boat without internet for 8 days, came back this am and was suspended by this afternoon. I think I may have gotten in 1 post before I was suspended, definitely not spamming.

    @AmandaNP2
    @P2Conditioning
  • Gina Hendrix · 5 months ago
    My account @vesselproject was suspended this afternoon.
  • Gina Hendrix · 5 months ago
    My account @vesselproject was suspended this afternoon.
  • Gina Hendrix · 5 months ago
    My account @vesselproject was suspended this afternoon.
  • KarenKramer · 5 months ago
    One of my largest Twitter accts was suspended today. Not sure why but I had been adding a lot of followers this past week and I do use 3rd party feeds for some of my Tweets. Maybe Twitter is cracking down on 3rd party applications.
  • mike into · 5 months ago
    Earlier today, we accidentally suspended a number of accounts.
    We regret the human error that led to these mistaken suspensions and we are working to restore the affected accounts—we expect this to be completed in the next several hours.

    One additional note: some the accounts suspended were using the third-party site Tweetlater. However, Tweetlater is not to blame for these suspensions nor is it in violation of our Terms.
  • Janelle · 5 months ago
    My business accounts have been suspended @bluewatervision and @allnaturalemv and my cat has a page @TippyKitty that was also suspended...aargh! Sent ticket for @bluewatervision and after checking on it they said it was assigned and closed and my account is still suspended with no e mail from them saying it was checked on. Does this mean that they really know what's up and the accounts will all be reinstated?
  • DCMoms · 5 months ago
    Same thing - reported it - immediately showed as solved... so I am throwing in the twitter towel for the evening...
  • Janelle · 5 months ago
    Twitter has now made their official comment on the suspensions. Human error...http://status.twitter.com/
  • Andrew · 5 months ago
    I had two accounts suspended today for no apparent reason. I barely post on them, but I have been working to increase followers on one. And I complain about spamming from others as well

    In fact, I did just on July 3rd.

    http://twitalot.blogspot.com/2009/07/oh-ye-spam...
  • Tina Kells · 5 months ago
    Here is the official word from Twitter:
    http://status.twitter.com/post/136164828/restor...
  • Sandy Grason · 5 months ago
    me too! submitted ticket for account suspension still waiting.... @sandygrason
  • MariSmith · 5 months ago
    HOORAY!!!! I'm back up now - all intact, it would seem. Whew, that was scary. I'm seeing several other suspended accounts now live again so assume more will follow suit. I'd sure love to see an explanation on blog.twitter.com though!!

    Cheers!
    @marismith - feelin' good to be alive again in the Twitterverse
  • Jeremiah · 5 months ago
    @BottleBuzz and @Rejoinder were both suspended today inappropriately. Just another reason it's hard to trust Twitter. Clown show...
  • Jeremiah · 5 months ago
    @BottleBuzz and @Rejoinder were both suspended today inappropriately. Just another reason it's hard to trust Twitter. Clown show...
  • Jeremiah · 5 months ago
    @BottleBuzz and @Rejoinder were both suspended today inappropriately. Just another reason it's hard to trust Twitter. Clown show...
  • Michael Michelini · 5 months ago
    I've been suspended too, @michelini - seeing so many good users go down.

    seems twitter is folding to the cashflow problem.....and needs to probably sell out? (google, yahoo, etc?) or get some big money bags
  • wellreadkitty · 5 months ago
    I'm another who had their account suspended for no reason. Extremely frustrating!
  • Dorothy Crenshaw · 5 months ago
    This statement doesn't really explain anything. How could so many accounts be suspended due to human error? What's Tweetlater's role? Very mysterious.
  • Amy B. · 5 months ago
    Don't fret, my account is now up, be patient and I'm sure you all will be up and running soon.
  • Ja-Nae · 5 months ago
    My @TheSunQueen account has been suspended for no apparent reason. Kindly fix! :-)
  • Kevin · 5 months ago
    Twitter suspended my account around 5:00pm CDT Sunday 7/5/09, and I am a TweetLater user. According to Twitter's statement, this is probably why.
  • mike into · 5 months ago
    From Tweetlater:

    Twitter Account Suspensions

    Sunday, July 5th, 2009: A lot of people with legitimate Twitter accounts are currently suffering from having their accounts suspended (late Sunday afternoon).

    It is not TweetLater’s doing or fault. So, please do not submit a TweetLater support request about it.

    We just heard back from Twitter via email, and they said : “Spamcloud hit. We’re working on restoring accounts.”

    We just need to be patient. The suspended accounts will be restored.

    Update: We have no idea exactly what a “spam cloud” means. It is probably Twitter staff lingo for a massive spam attack.

    Update: We have seen during previous spam attacks that Twitter tends to shoot first and ask questions later and indiscriminately lay down carpet bombing when their system comes under a spam attack. A lot of innocent-bystander accounts get massacred in the process, which they then have to restore afterwards. This is most likely what has happened again.

    Update: We have no idea how long it will take Twitter to restore the wrongly suspended accounts. We do not have insight into that information.

    Update: Twitter has now posted an update about the suspensions on their status blog.

    Earlier today, we accidentally suspended a number of accounts.

    We regret the human error that led to these mistaken suspensions and we are working to restore the affected accounts—we expect this to be completed in the next several hours.

    One additional note: some the accounts suspended were using the third-party site Tweetlater. However, Tweetlater is not to blame for these suspensions nor is it in violation of our Terms.
  • Ja-Nae · 5 months ago
    My @TheSunQueen account has been suspended for no apparent reason. Kindly fix! :-)
  • Kevin · 5 months ago
    Twitter suspended my account around 5:00pm CDT Sunday 7/5/09, and I am a TweetLater user. According to Twitter's statement, this is probably why.
  • Chris Lim · 5 months ago
    My account @LimConsulting was also shut down ... I can be reached at @StrategicLife
  • Kimber Scott · 5 months ago
    My Twitter account is unsuspended! They fixed it!
  • Kevin · 5 months ago
    Twitter suspended my account around 5:00pm CDT Sunday 7/5/09, and I am a TweetLater user. According to Twitter's statement, this is probably why.
  • arunshroff · 5 months ago
    Totally surprised to login to my twitter account today after a break of a few days, to find that my account @arunshroff has been suspended ! I have submitted a ticket and hope that Twitter can correct this problem asap and restore access.
  • Bryan Del Monte · 5 months ago
    I got clipped... had thousands of followers and posted several times a day... it was working until about 5PM... then poof... I was down. I was following and vetting people - so I suppose I had follow/unfollow activity... but a few hundred changes out of 6 thousand would get me clipped?

    I do use the Tweet Later service... so I wonder if that put me in the "must kill him now" profile.

    This sucks - my suspended account @rightcommentary
  • Dale Suslick · 5 months ago
    @77dale & @madisontanning were shut down today. I was sad and confused. Glad to see I am almost back in good grace with the Tweet lord's tonight. I had some darn good tweets as well to share!
  • Suezq · 5 months ago
    Maybe if spammers would stop using it for porn there wouldn't be so many suspended accounts. I am SICK of getting porn spam!!!! I will turn in anyone who follows me who is advertising their "pictures." It is unfortunate that many others who aren't spammers have been suspended. But put the blame where it is due-the spammers. Spammers and internet porn have RUINED the internet!!!!!!!!
  • Holly Jahangiri · 5 months ago
    Suezq wrote: "It is unfortunate that many others who aren't spammers have been suspended. But put the blame where it is due-the spammers."

    No, I've never spammed anyone. I've never posted porn. So no, that's NOT where the blame for this lies. It lies with Twitter. Squarely on their shoulders.
  • MariSmith · 5 months ago
    [deleted by Mari] duplicate comment - some kind of odd bug in Disqus... like a time delay on my comment!
  • Mike_Charles · 5 months ago
    I got suspended for no apparent reason sometime after 4:30 this afternoon.
  • MariSmith · 5 months ago
    HOORAY!!!! I'm back up now - all intact, it would seem. Whew, that was scary. I'm seeing several other suspended accounts now live again so assume more will follow suit. I'd sure love to see an explanation on blog.twitter.com though!!

    Cheers!
    @marismith - feelin' good to be alive again in the Twitterverse
  • Holly Jahangiri · 5 months ago
    I'm happy for you, MariSmith, and reassured to know I was in such good company. Honestly, when I logged on and saw that my account was suspended, I was deeply offended. I'm still irked. Yes, an explanation would be good - as would an apology.
  • MariSmith · 5 months ago
    Whew, no kidding, Holly!! That was a twilight-zone moment - I totally panicked... then felt strangely relieved when I saw several of my dear friends with big followings were down too. Have you seen the update at status.twitter.com - it was apparently human error that caused the mass suspension of bona fide accounts!
  • Rhetorikolas · 5 months ago
    Yikes, logged in today to see I got suspended, soab Twitter. Messing up the flow.
  • Chris Hunter · 5 months ago
    Two accounts I administer have both been suspended today - the @bikeexif account, and also the account of one of Australia's largest ad agencies, Lowe!
  • Doug Winfield · 5 months ago
    My @D2K account is suspended. this is another example of twitter's lameness.
  • EarthMother - In The Raw · 5 months ago
    I'm @rawliving on twitter and while my Profile is still up and I'm now able to post updates, I can no longer post RTs, @replies or DMs. Very frustrating as I'm not a spammer and don't tweet porn.
  • Marc Goodman · 5 months ago
    Wow, thank goodness. I had felt so wrong for getting suspended! Luckily it was just a glitch. I hope they can get my account back on status so i can keep informing all my 2,600 followers what i'm having for lunch today. Dont' want them to miss that!

    @marcpgoodman
  • Allison Mupas · 5 months ago
    My two accounts were both suspended. I was really wondering what happened until I read this article...Thank you! If you can help me get reinstated let me know how...I filed with Twitter already!
    Thanks,
    Allison
  • Maria Olsson-Tysor · 5 months ago
    My twitter account @prmaria has also errorously been affected by this wave of suspensions. Maybe due to use of tweetlater (though twitter says it's not to blame or in violation of their terms). Hoping to get account reinstated soon!
  • Lizzy Armentrout · 5 months ago
    My account has also been suspended for no reason.
  • Laura Good · 5 months ago
    Both of my accounts are now up and running again after about 8 hours down. Interesting that there was a link to Tweetlater that Twitter says was no fault of Tweetlater. Thanks for keeping us up to date Mashable! You rock!
  • Lori Leavitt Evans · 5 months ago
    @LoriLeavitEvans account suspended for no reason. Near 1000 followers. No spam or unseemly Tweets. Use TweetLater for 1 per day when I cannot be present or have great quotes to share over time.
  • Bruce Reyes-Chow · 5 months ago
    Suspended also . . . @breyeschow Good think i love ya, twitter, where there is trust and good history, grace abounds ;-)

    but you better get me going again . . .
  • paramendra · 5 months ago
  • TwitrFic · 5 months ago
    What's considered a spammer on twitter? Spam is when you post something on a site that is irrelevant to what the sites content consists of. Twitter is anything and everything so to say any one thing on twitter is spam is flawed.
  • Girlwithnoname (Jackie) · 5 months ago
    ok, everyone. be calm. I just got reinstated. I was down for about 6 hours. They're obviously working on it!!

    come follow me when you're back!!
    @girlwithnoname
  • Matthew Fry · 5 months ago
    @lovepeaceunity.... suspended? ..now that just sounds wrong! ;)

    Hope I can get back online soon.. :)
  • Joan · 5 months ago
    My main Twitter account, @Joan_W was suspended today for no reason I'm aware of. I hear that there was a large spam attack that initiated a mass purge of accounts.
  • phVegas / Brandie · 5 months ago
    My account, @phVegas was also suspended today. Same as all the others - no violation of the Terms. Hope twitter reinstates everyone soon!
  • Lisa Gee · 5 months ago
    Phew! Thank goodness I've started following you so I know what's going on. I've been suspended too - and use Tweetlater.
  • Lisa Gee · 5 months ago
    Phew! Thank goodness I've started following you so I know what's going on. I've been suspended too - and use Tweetlater @LIS4G33.
  • Girlwithnoname (Jackie) · 5 months ago
    ok, everyone. be calm. I just got reinstated. I was down for about 6 hours. They're obviously working on it!!

    come follow me when you're back!!
    @girlwithnoname
  • Julie Tarr · 5 months ago
    Heck, I'd love to retweet this, but I can't! I'm a victim too. Hope they get it fixed soon. Please do keep us posted.
  • coachlisab · 5 months ago
    Thanks, Jackie. I don't even know how long I've been down, but it's probably been about 7 hours now.
  • Marius Ona · 5 months ago
    My twitter account was suspended, but was reinstated. Although it was frustrating I quickly sent out a ticket with there support team.. it took only an hour to fix.
  • Marius Ona · 5 months ago
    My account was also suspended, but was reinstated. Although it was frustrating I quickly sent out a ticket to their support team.. My account was restored an about an hour. *sigh
  • Marius Ona · 5 months ago
    My account was also suspended, but was reinstated. Although it was frustrating I quickly sent out a ticket to their support team.. My account was restored an about an hour. *sigh
  • VaughanJ · 5 months ago
    Yep, had mine suspended too.
  • barryallard · 5 months ago
    @ barryallard suspended, reactivated sometime before 7/5/2009 8:21 pst.

    Speculation: Users matched some threshold conditions, a manual anti-bot script caught some real people and fireworks flew skyward. Of course I have no idea what I'm talking about.

    FYI Twitter: CS research and ops background in the area. All you have to do is pick up the phone, I'm right around the corner.
  • barryallard · 5 months ago
    @ barryallard suspended, reactivated sometime before 7/5/2009 8:21 pst.

    Speculation: Users matched some threshold conditions, a manual anti-bot script caught some real people and fireworks flew skyward. Of course I have no idea what I'm talking about.

    FYI Twitter: CS research and ops background in the area. All you have to do is pick up the phone, I'm right around the corner.
  • Sarah Bray · 5 months ago
    We are spam-ily. I've got all my tweeple with me. (Oh. my. gosh...it is definitely 1:30am.) I hung my head in shame for about an hour wondering what the heck I did wrong. Tweeting at @sarahbray for now, but hoping that my real account (@sarahjbray) will be stamped with approval soon.
  • Lisa Gee · 5 months ago
    Just reinstated @LIS4G33.
  • Melissa Moog · 5 months ago
    Surprisingly as I'm about to reach my 2,000th follower I find out I was suspended tonight. I then sent an email into Twitter support asking why. I logged back in a few minutes ago and I'm active again. VERY weird!
  • Jandroid · 5 months ago
    Yes, 2 completely legitimate and useful Portland, OR accounts were taken down today that I know of - @pdxpipeline and @pdxjobs. NOT good. Hope it gets cleared up soon. A couple of us used Twitter's customer service feedback system to inform them.
  • Jan · 5 months ago
    Yes, 2 completely legitimate and useful Portland, OR accounts were taken down today that I know of - @pdxpipeline and @pdxjobs. NOT good. Hope it gets cleared up soon. A couple of us used Twitter's customer service feedback system to inform them.
  • Kenneth Holland · 5 months ago
    Just wanted to update: My Twitter accounts are all back! So if yours is still down be patient as they should be restoring it soon. :)
  • Joel · 5 months ago
    I was one of the suspended accounts, and it is quite frustrating i can tell you. This is i believe the second accidental suspension of my account. As i cannot see it possible the way that i use twitter i would ever hit any of their hourly limits, for API, tweets, or such. However it is always a eye opener that you really shouldn't rely on any single source of traffic, or place that, while i know Twitter is not a life line for me, i would figure something else out if i had to. Other's it is much more then just another social network.
  • adamsmith1922 · 5 months ago
    This is just not acceptable. Why bother with the service if this is going to happen.
  • Steven Livingstone · 5 months ago
    Yep - our account at http://twitter.com/valebrity was suspended.

    Ironically, we verify the identity of celebrity accounts on Twitter and have 20,000 + people following. So was a bit of a shock and we were inundanted with emails.

    An email never worked but a quick tweet to twitter and it was resoved in 45 seconds.
  • Mr Europe · 5 months ago
    I've been suspended arrrrrrr @Mreurope - - - sent a spam tweet and can now see my account through the web page but cant access tweetdeck - all very strange this morning - and I never spammed once I promise !!
  • Kris · 5 months ago
    My account "HealthDigest" was suspeneded as well, dont know what they were thinking! TWITTER!!!! WHAT the....!
  • Adrian Dayton · 5 months ago
    @adriandayton is back in business baby! Thanks Twitter!
  • AlpacaFarmgirl · 5 months ago
    I was suspended yesterday. Then they lifted the suspension. 2 hours later I was suspended again! @AlpacaFarmgirl
  • Skip Bensley · 5 months ago
    My account was suspended and has since been restored. I changed my password also as soon as I could to make sure any 3rd party I might have engaged got blocked.
  • Michael Bolton · 5 months ago
    Like LANJackal, I can say my account has disappeared from Twitter Search for several weeks now, and submitting my complaint to Customer Service has resulted in absolutely nada.

    ---Michael B.
  • Graham · 5 months ago
    There seems to be a separate problem. Doing a Twitter search for certain people reveals no results FROM that person. Do a search for @GrahamGudgin (me) for example. Only references TO me appear.
  • Graham · 5 months ago
    There seems to be a separate problem. Doing a Twitter search for certain people reveals no results FROM that person. Do a search for @GrahamGudgin (me) for example. Only references TO me appear.
  • Carissa · 5 months ago
    This separate problem has affected my account for nearly a month now? The response to me and many others with same problem? Either nothing, or an email response saying it was fixed when it wasn't. also check in the new user http://twitter.com/search/users not showing up there either??
    \
    Fun stuff eh?
  • bhartzer · 5 months ago
    I'm not sure if I really believe that it was "human error", if it was a lot of accounts then how could someone manually suspend the accounts? I realize they're trying to get rid of a lot of bad accounts and spammy accounts, but this certainly does not
  • Michael Bolton · 5 months ago
    Human error entails a lot more than a person manually suspending accounts. Human error also includes bugs in supporting code, a person trying to suspend one account and inadvertently suspended other, configuration mistakes, and so on. Ultimately, a human is involved somehow. God doesn't involve himself with computing--not until the quantum machines start coming out.

    ---Michael B.
  • Steven Brock · 5 months ago
    Suspensions are a big issue. Also, though, apparently, Twitter has disconnected active folks from Twitter Search. I've done nothing to break TOS, but apparently I can't be seen through Twitter search and neither can over 2000 folks either. Problem is, because we can't show up in Twitter search, we also can't start a trending topic on the subject. And TPTB won't give any status, update or anything. Just my comment. Have no idea if it will be read.
  • Wulf · 5 months ago
    I'm another victim of their baseless suspensions. I have a message for EVERYONE WHO WORKS AT TWITTER: F*** YOU FOR WRONGLY SUSPENDING ME, I HOPE YOU GET SKULL-****ED TO DEATH...
  • Michael Bolton · 5 months ago
    Wulf, your frustration is understandable, but your response's tone is unlikely to garner sympathy. If I were working in support, messages like that would go to the bottom of my list.

    ---Michael B.
  • Jeff Jacobs · 5 months ago
    suspended last night, contacted Twitter support, back on this morning. Tweetlater connection makes sense in my case, I use it very frequently.
  • Michael Bolton · 5 months ago
    Like LANJackal, Carissa, Steven Brock, and Graham, my account suffers from not being visible in Twitter Search.

    ---Michael B.
  • Marcie T · 5 months ago
    My account @suburbanmama was suspended 3 days ago too. I was wondering if it had anything to do with signing up with revtwt -- so I promptly deleted my revtwt account. I want my @suburbanmama account back -- I had a nice following of 300+ most of whom I met "personally" in the twitterverse.
  • Karen Chia · 5 months ago
    Yes, I had that as well, I went like huh? I was half guessing if it has got to do with the moonfruit thingy, or what did I done wrong? It's back up again a few hours after I emailed them.
  • Σχολή Χορού · 5 months ago
    Very unpleasant situation really. That's why there always must be an alternative.
  • Designs By Eme · 5 months ago
    My emedesigns account was suspended on Twitter last night. I was so upset. Today, one of my subscribers sent me www.friendfeed.com/ after looking at friendfeed I realized it was a great backup to twitter (can't personalize like twitter). Now my Twitter acct is up & running again but it revealed the weakness of Twitter for business (at the flick of a switch your connections are gone so back up your connections) after joining friendfeed (thank you Mari) it posts to your frindfeed & twitter - how cool.
  • Andrea · 5 months ago
    Anyonelse have the problem of their posts not showing up in twitter searches?
  • Michael Bolton · 5 months ago
    Many people appear to have had this problem (see my previous postings here). What I'd like to know is, Has anyone had this problem solved? Inquiries to Twitter support on this topic have gone entirely unanswered as far as I'm able to tell. Mine certainly have.

    ---Michael B.
  • kevnbarnes · 5 months ago
    Give twitter a brake... If you grew as fast as twitter, you would make mistakes too.

    I think someone got fired.... There is no sex in the account room people!
  • Korea Cafe · 5 months ago
    from Twitter Account Verification <account.verification@security.twitter.com.ftwee...>
    to xxx@gmail.com
    date Sat, Jun 20, 2009 at 4:26 PM
    subject CRITICAL - @xxx Twitter Account Verification Requested Immediately!
    hide details Jun 20
    Dear xxx user,

    We have recently been notified of some unusual activity on your Twitter
    account with the username @xxx. Another user has contacted us and
    claimed that the account in question has been compromised and requested
    that we give him control of the account. As part of our regular security
    procedures and protocols, we carefully evaluate each and every request of
    this nature. We understand that many such requests by users are
    fraudulent and will do everything in our power to ensure that you retain
    control of the @xxxTwitter account. To aid in our verification,
    we need you to verify the following details as quickly as possible, or we
    may be forced to hand over the account to the user who contacted us.
    Please send us these details:

    - Email address on the account
    - Current account password
    - Any other details from the account that you feel proves your right to
    hold the account

    I do urge you to send these items as quickly as possible, to avoid the
    possibility of you losing control of the account. Once you have provided
    these details, please wait for a verification email from myself. Please
    do not change any account settings until you have received verification
    from myself or my staff, or we may have to begin the verification process
    over again. Thank you very much for your help in resolving this matter,
    and please contact me with any questions.

    Sincerely,

    Brandon Jacobs,
    Vice President, Twitter Account Security
  • led display · 5 months ago
    @ledscreen
  • ilaxi · 5 months ago
    My Account says, Mosey along and suspended as well! Twitter lacks Security and cannot protect its own user bgs too. In fact, we should SUSPEND TWITTER as how come our Twitter bgs are stolen esp. by amazon aws and thrown in our website bgs?
    http://kidsfstech.blogspot.com/2009/01/twitter-...
    Every time we send a Twitter Support ticket, they show the many urls like terms and services and other things without any proper satisfactory answer. I had spotted this in January and informed them. Again, in in May end, the same thing is repeated. In fact, using Twitter, we are in trouble and life in 140 characters do not make easy but more tedious! My tweets were related to kids, parents and children and my website related...There's seriously faults with Twitter programming itself, Believe me!
  • Capt_Red · 5 months ago
    the more followers i get with my education/second life tweeting the more spammers i have to block...i block anyone who is "selling" anything or trying to use twitter to make money as i also block people who seem to have anything to do with pr0n. i love to get new followers but i don't *need* them so bad as to lower my standards. this suspending is worrisome.
    ~Red
  • Ellen Malloy · 5 months ago
    I was suspended yesterday then could use my Twitter account last night...only to wake up suspended again... all.... day... and even though I submit a request, the queue says I have no requests. FRUSTRATING!
  • Amelia Hu · 5 months ago
    Twitter can't be opened in China now, and my accounts has been suspended for no apparent reason ! @ameliahu or @niya2000007
  • Patrick OMalley · 5 months ago
    My friend @hank_phillippi had her account suspended, even though she didn’t break any rules, and is new to Twitter, so I’m afraid she’ll just get disillusioned by this
  • Bernie Borges · 5 months ago
    My Twitter account was suspended on the 8th. At the time I posted this comment on the 9th, it was not yet restored. Aggravating..
    @berniebay
  • James Filbird · 5 months ago
    I've been blocked 6 of the last 7 days and I'm sure it's China blocking me and doubt that my account has been suspended by Twitter. I figure it's China blocking Twitter because of the riots of late in Northern China. I use DestroyTwitter and cannot log on through the app. Can't log on at Twitter either. I'm starting to miss tweeting. Yikes!!!
  • luca filigheddu · 5 months ago
    cool, now I feel better... I received an email about my account being suspended... thanks :-)
  • kgarrison · 4 months ago
    Our @voipstore account has been suspended, and I opened a ticket. Almost immediately the ticket was marked as "solved", so I replied that it is still suspended. This morning the ticket was marked as "solved" again although it is clearly not.
  • ayyoamma · 4 months ago
    the funny and sad part that twitter helps keeps on making this bogus claim that the issue has been resolved and closes the request even when the account is suspended. take the case of my 3 twitter ids 1)bombaytimes 2)gaychennai 3) gaybangalore
    for last couple of weeks i have been complaining and the twitter support then close the request saying issue has been been resolved. pasting my correspondence with twitter below
    Request 409406 (Closed)

    Submitted Jul 05 05:07 am by you

    hi
    i have decided to start posting twitters to this account.. but it is suspended.. any reason why?

    Comments
    User photo
    bombaytimes

    *

    how is it solved? it still remains suspended and i get the following message
    Account Suspended

    This account is currently suspended and is being investigated due to strange activity. If we have suspended your account mistakenly, please let us know. See Suspended Accounts for more information.

    Jul-06 2009 12:11 am.

    User photo
    bombaytimes

    *

    how is it solved? it still remains suspended and i get the following message
    Account Suspended

    This account is currently suspended and is being investigated due to strange activity. If we have suspended your account mistakenly, please let us know. See Suspended Accounts for more information.

    Jul-08 2009 03:03 am.

    User photo
    bombaytimes

    *

    CAN YOU PLEASE LET ME KNOW WHY THE ACCOUNT IS STILL HANGING IN SUSPENSION?

    Jul-09 2009 01:36 am.

    User photo
    bombaytimes

    *

    you keep on saying it is solved and the request is closed but my account keeps on showing it has been suspended.. are we living in two different worlds?

    Jul-11 2009 10:42 pm.

    User photo
    bombaytimes

    *

    you keep on saying it is solved and the request is closed but my account keeps on showing it has been suspended.. are we living in two different worlds?

    Jul-15 2009 02:05 am.

    User photo
    bombaytimes

    *

    you keep on saying it is solved and the request is closed but my account keeps on showing it has been suspended.. are we living in two different worlds?

    Jul-17 2009 08:49 am.
  • echogemini · 4 months ago
    Yep, Akerbeltz is having the same issue with the status changed to resolved when it clearly isn't and now they have said that they are aware of the suspended accounts not being unsuspected as a known bug. Hmm, really the customer service really lacks any meaning of customer service. A bungle like this really needs better handling and more communication to the users.
  • LMack · 4 months ago
    Was suspended this afternoon. Haven't twittered in a month. Looks like someone was posting spam from my account. Another reason not to use twitter.
  • needatitleokc · 4 months ago
    i just signed up for tweetlater and i got suspended so is that a problem i cain't get any help either
    needatitleokc
  • Ante Coric · 4 months ago
    which should reset the browser account, as I received via e-mail to reset your password. Ante Coric (Livius
  • dooks · 4 months ago
    Apparently the problem is stil persisting. I was suspended with no cause and have been in customer service revolving hell...er is that supposed to be help?
  • dooks · 4 months ago
    Apparently the problem is still ongoing. I have had my account suspended and have been in twitter's revolving hell..(isn't that supposed to be help?) for the last several days. The need to get their customer service problem figured out or all the buzz will become bad buzz..
  • zazo · 4 months ago
    That's shocking news but this will probably improve the service of twitter. Its not very unusual situation to any new and successful site like twitter. Hope to get things good.
  • Sandy Ballinghoff · 4 months ago
    In addition to suspended account, there have been thousands of us who have lost all of our followers and following data... Seems like they are being hit while they are down (DOS attacks).
  • joseluisdp · 4 months ago
    My account was also suspended, I wrote an email, and the only thing i recive was an automated response, this sucks!!!!! i hate facebook! my account is @joseluisdp
  • AlexDuvot · 3 months ago
    @alexduvot

    blocked for no reason

    no reply from twitter
  • AlexDuvot · 3 months ago
    @alexduvot

    blocked for no reason

    no reply from twitter
  • Sune · 3 months ago
    I have spammers trying to latch onto my account all the time - who don't they stop them? This is disgraceful. What a bunch of clowns.
  • pankaj · 3 months ago
    my account incorrectly suspended. @pankajagarwal
  • The Modern Courtesan · 3 months ago
    lord i've been suspended today. this is my business account how on earth do i get unsuspended?
  • Adam · 3 months ago
    I also have been suspended for no reason what so ever!

    -Adam99g0ld