Mashable - The Social Media Guide - Latest Comments in Google: Gmail Outage Was Our Bad

Re: Google: Gmail Outage Was Our Bad

Shrikant Narasimhan — Thu, 03 Sep 2009 04:25:27 -0000

If you were living in a cave (or at Burning Man) then you may have missed today’s big news that Gmail was down for an extended period of time.

Or, you know, on the other side of the world and sleeping through the outage so that it didn't really bother you.

Re: Google: Gmail Outage Was Our Bad

Roman — Wed, 02 Sep 2009 19:58:08 -0000

Seemingly an expert explanation, but not very satisfying for me. My gmail account was down from Sunday midnight (Central European time) till Tuesday.

Re: Google: Gmail Outage Was Our Bad

Brad F. — Wed, 02 Sep 2009 16:53:26 -0000

IMAP ftw. No wonder I didn't notice anything.

Re: Google: Gmail Outage Was Our Bad

brandonheff — Wed, 02 Sep 2009 13:00:10 -0000

Considering the fact it's absolutely free and that to those that have been even remotely close to the IT field, this stuff happens. It's not big news, it's reality. Of course all the whiners and emo-techs are crying. It's because they don't understand the complexities of managing a system as large as Gmail.

Your email went down for and hour and a half. Gasp. Call your clients, text your girlfriend, DM your boss, use your hotmail, yahoomail, etc. In an age of multiple channels, the fact that so many felt the sky was falling because their one email address is troubling.

And this article, almost "demanding" Google gets better with it's free service is hilarious at best. The pure scope of what they provide for free only having limited down time as it does should have the reverse sense of awe versus anger. Anyone that works for a company knows fully well paid services or corporate ran emails with 1/10th the load of GMail are incredibly unreliable. Plus, they offered a full explanation and apology for their free service going down. When's the last time Comcast or Qwest sent you a letter apologizing for your paid internet service going down for an hour?

For a free, global service such as Gmail, it's amazing to me how reliable it is. This new pattern of entitlement is getting more and more annoying. If you want Gmail, Twitter, etc to run with 100% uptime, share with us your magical invention that makes things like server upgrades, load balancing, bug-fixes, application development, software updates, etc 100% fullproof and usage spikes and DOS attacks disappear.

Re: Google: Gmail Outage Was Our Bad

GT — Wed, 02 Sep 2009 11:57:47 -0000

Funny!
http://uppix.com/f-Picture_...

Re: Google: Gmail Outage Was Our Bad

MILE — Wed, 02 Sep 2009 10:48:53 -0000

"It entertains me how everybody comes here to complain about the quantity of news about Google. It's Google... hello!! wake up already...."

And what exactly does that have to do with anything…?! Being Google makes it so important by itself…?!

Re: Google: Gmail Outage Was Our Bad

MILE — Wed, 02 Sep 2009 10:46:31 -0000

Yeah, that's always a great argument -- "Don't you dare criticize, just go somewehere else" <yawn>

Besides, most people usually decide whether an article was of interest *after* reading it…

For you it may be "jerk off comments" (whatever that means) but for others it's just their own personal opinion and well-deserved criticism…! That's what the comments area is for, among other things…

Re: Google: Gmail Outage Was Our Bad

MILE — Wed, 02 Sep 2009 10:44:30 -0000

If you really can't live an hour or two without email you might either want to re-evaluate your life or consider having redundant access to your mail instead of trusting a cloud service with it…!? Just saying…

Re: Google: Gmail Outage Was Our Bad

Dyegov — Wed, 02 Sep 2009 09:59:06 -0000

It entertains me how everybody comes here to complain about the quantity of news about Google. It's Google... hello!! wake up already....

Anyway, in 6 years using the service I don't remember this happening for so long, and I was very worried (much of my work depends on my email). I'm very happy they handled it this way, and that Mashable kept me updated. Thanks a lot!

Re: Google: Gmail Outage Was Our Bad

Dyegov — Wed, 02 Sep 2009 09:56:40 -0000

100 minutes, not 20, and if your email is not so important for you, there are people out there than can lose lots of money because of that. It IS a big deal.

Re: Google: Gmail Outage Was Our Bad

Dyegov — Wed, 02 Sep 2009 09:55:26 -0000

Yes we need them, at least I do. Best way to stay informed, and when my email is so iportant in my life I want to stay as informed as I can. Thanks.

Re: Google: Gmail Outage Was Our Bad

gngrgeek@gmail.com — Wed, 02 Sep 2009 05:11:35 -0000

Erm...bit of a drama, ain't it, especially in Mashable's reporting over it. It is an inconvenience, but is also the nature of using web services. We're all a long way from having the perfect service online. WHat is more important here is how Google handled it.

They got on with fixing it, then they explained, then they apologised. Job done, you woulf think. Except Mashable is going down the drama route instead of focusing on better, more relevant and more USEFUL news...unless there is none?

Mashable, I love you...but this is ridiculous. Posting the apology would have been enough. (No offence, Jennifer, I usually love your stuff.)

Re: Google: Gmail Outage Was Our Bad

Guest — Wed, 02 Sep 2009 04:41:31 -0000

I read Mashable! for the comments. Great insight.

Re: Google: Gmail Outage Was Our Bad

danheinz — Wed, 02 Sep 2009 01:09:07 -0000

You guys don't have to read them and post jerk off comments either. </hypocracy>

Read stories that interest you

Re: Google: Gmail Outage Was Our Bad

Christian Hollingsworth — Wed, 02 Sep 2009 00:10:04 -0000

It was nice that I wasn't using email at the time this happened. I also use Microsoft Outlook and a Blackberry - so all my emails are self hosted.

Re: Google: Gmail Outage Was Our Bad

James — Tue, 01 Sep 2009 23:47:25 -0000

I thought I had it bad, but this guy summoned the Gods:

http://www.wastedcarbon.com...

Re: Google: Gmail Outage Was Our Bad

heidiz — Tue, 01 Sep 2009 23:38:07 -0000

I am a huge fan of Google, and in the many years that I have enjoyed their free and powerful services and apps - they have had two minor glitches. I think we take stuff for granted.... It may be a little over the top to say that this glitch "impeded the work lives of many web workers" considering how much Google improves the lives of web or any other worker that uses their services every day.
Google products have helped my business and work-life in ways I could never imagine. I guess a little glitch for a few hours does not merit more than a "wow, what a surprise" from me.

Re: Google: Gmail Outage Was Our Bad

ginb — Tue, 01 Sep 2009 23:19:36 -0000

Wow. Strong words over a service that is FREE! I use gmail and was able to log on just fine through my iPhone. Even if I hadnt been able to access it, I would have understood. I do use it for my business but I cant be too upset because I dont pay them anything for this service.

Re: Google: Gmail Outage Was Our Bad

Name — Tue, 01 Sep 2009 23:10:42 -0000

Here’s hoping you stick to that? Ouch. http://www.youtube.com/watc...

Re: Google: Gmail Outage Was Our Bad

javm — Tue, 01 Sep 2009 23:04:01 -0000

it's kind of hard to complain because they provide a free service... soo... it's not like i'm paying for something and it doesn't work, i'm getting it for free. and it's not like gmail hasn't been down before.

Re: Google: Gmail Outage Was Our Bad

ohgo2hell — Tue, 01 Sep 2009 23:03:40 -0000

who CARES. please, man. Its technology. a free email service. people sit up and complain and go bizerk because of technology. its life. shit happens.

get over it. and wait til it clears.

Re: Google: Gmail Outage Was Our Bad

Wendell — Tue, 01 Sep 2009 23:02:37 -0000

Thats odd, I wasn't affected. Using Google apps mail and didn't notice it go down at all.

Re: Google: Gmail Outage Was Our Bad

MILE — Tue, 01 Sep 2009 22:57:26 -0000

Yeah, right -- let's just replace Google Mail with Google Wave…!? I'm sure everything will be going much better then… ;)

Re: Google: Gmail Outage Was Our Bad

MILE — Tue, 01 Sep 2009 22:55:59 -0000

Regardless of Google lemmings referring to Google when their beloved Google mail goes down -- do we really need half a dozen stories about Gmail being down for the ridiculously long period of 100 minutes…?!? Come on…

Re: Google: Gmail Outage Was Our Bad

Hubert Barnes — Tue, 01 Sep 2009 22:55:48 -0000

Actually it was my bad. I was "logging in" to the world wide web, when I accidently touched the delete button. The good news is I had the presence of mind to press the end button and end the outage. You are now free to surf the world wide web at your leisure. In recompense for the trouble, I will donate 2 bandwidths to the geocities web page of your choosing. Please press the escape button to leave this text entry.