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Besides, most people usually decide whether an article was of interest *after* reading it…
For you it may be "jerk off comments" (whatever that means) but for others it's just their own personal opinion and well-deserved criticism…! That's what the comments area is for, among other things…
get over it. and wait til it clears.
BIG news? I think some people need to calm down. So what, an e-mail client went down for 20 minutes. Big whoop. This shouldn't be news. It shouldn't have made the front page of Digg.
Google products have helped my business and work-life in ways I could never imagine. I guess a little glitch for a few hours does not merit more than a "wow, what a surprise" from me.
http://www.wastedcarbon.com/2009/09/open-letter...
They got on with fixing it, then they explained, then they apologised. Job done, you woulf think. Except Mashable is going down the drama route instead of focusing on better, more relevant and more USEFUL news...unless there is none?
Mashable, I love you...but this is ridiculous. Posting the apology would have been enough. (No offence, Jennifer, I usually love your stuff.)
Anyway, in 6 years using the service I don't remember this happening for so long, and I was very worried (much of my work depends on my email). I'm very happy they handled it this way, and that Mashable kept me updated. Thanks a lot!
And what exactly does that have to do with anything…?! Being Google makes it so important by itself…?!
http://uppix.com/f-Picture_134a9e8f9d00015c4b.png
Your email went down for and hour and a half. Gasp. Call your clients, text your girlfriend, DM your boss, use your hotmail, yahoomail, etc. In an age of multiple channels, the fact that so many felt the sky was falling because their one email address is troubling.
And this article, almost "demanding" Google gets better with it's free service is hilarious at best. The pure scope of what they provide for free only having limited down time as it does should have the reverse sense of awe versus anger. Anyone that works for a company knows fully well paid services or corporate ran emails with 1/10th the load of GMail are incredibly unreliable. Plus, they offered a full explanation and apology for their free service going down. When's the last time Comcast or Qwest sent you a letter apologizing for your paid internet service going down for an hour?
For a free, global service such as Gmail, it's amazing to me how reliable it is. This new pattern of entitlement is getting more and more annoying. If you want Gmail, Twitter, etc to run with 100% uptime, share with us your magical invention that makes things like server upgrades, load balancing, bug-fixes, application development, software updates, etc 100% fullproof and usage spikes and DOS attacks disappear.
Or, you know, on the other side of the world and sleeping through the outage so that it didn't really bother you.