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Re: 10 Most Common Misconceptions About User Experience Design

alisonjuli23 — Sun, 13 Sep 2009 09:55:32 -0000

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Re: 10 Most Common Misconceptions About User Experience Design

fotoclipping — Mon, 24 Aug 2009 06:54:06 -0000

Great post ... Thanks for sharing :)

Re: 10 Most Common Misconceptions About User Experience Design

Frank — Thu, 13 Aug 2009 11:51:53 -0000

I did one usability study for my MFA. I enjoyed it but am still foggy on details. Also this is the first time I ran into the term "UX". People do that?

Re: 10 Most Common Misconceptions About User Experience Design

jami mullikin — Sun, 09 Aug 2009 16:34:09 -0000

I am also curious to see how UX evolves as iphone apps and social media begin to change the way people are viewing and organizing data. We have definitely seen the shift to content and user experience and design for the sake of design or coll technology seems canned by the users. How long will it take agencies to catch on?

Re: 10 Most Common Misconceptions About User Experience Design

jordan shoes — Fri, 24 Jul 2009 02:57:15 -0000

that is really good to clarify the disconceptions.

Re: 10 Most Common Misconceptions About User Experience Design

uxdesign.com — Sat, 06 Jun 2009 04:28:03 -0000

Great concept here. De-mystification and clarification certainly remain necessary.

Unfortunately, from a few quotes cited here it is easy to see why it is still necessary: there is much disagreement and debate even within the professional UX community (itself broad by definition) about what user experience and, or, user experience design mean, relate to, who does it, how, and when. How much should we expect of "civilians" and business partners when we can barely agree? And with so many calling themselves UX Anything to pillage and exploit these terms, they should be confused.

I think when we have professional and academic standards for UX design, as we now have for information architecture, usability testing, and interaction design, then there will be a measure of competence associated with it. For now, we lack this. For what "user experience" means, let's first recognize Don Norman for coining the term, and helping clarify it: “It’s the total experience that matters… experience is more based upon memory than reality." Meanwhile, on the other hand, we should discount those definitions that attenuate all practical meaning of it through vaporous phrases like “User experience is any interaction with any product, any artifact, any system.” Humans have experiences, but not every experience makes us "users." The principal of usage maintains "user" as a computer science term. That's where it originated, and it seems best left there. Add U to X and it refers to HCI (human-computer interaction). Other established design (and business and engineering) professions have their own traditions, guilds, norms and jargon. Why co-opt them? Leave them be.

Re: 10 Most Common Misconceptions About User Experience Design

jake1313 — Mon, 18 May 2009 19:37:28 -0000

What does this article even mean? "User experience design?" Possibly the vaguest topic ever.

Re: 10 Most Common Misconceptions About User Experience Design

web tasarımı — Sat, 11 Apr 2009 07:21:12 -0000

very good

Re: 10 Most Common Misconceptions About User Experience Design

google reklam — Sat, 11 Apr 2009 07:15:50 -0000

thanks

Re: 10 Most Common Misconceptions About User Experience Design

Ed Schlotzhauer — Mon, 30 Mar 2009 00:54:04 -0000

Great synthesis and overview. I like the approach of defining what it is not and using supporting quotes from well known designers. Plus, I agree with almost all of what you said. That is unusual for me. You were very pragmatic and goal-directed. Besides, you have to love an article that uses the word "synecdoche".

Re: 10 Most Common Misconceptions About User Experience Design

Alta Bradford — Sun, 22 Mar 2009 12:28:38 -0000

Great summary about User Experience Design...in point 5, I would like to emphasize.. "As user experience designers we have to find the sweet spot between the user’s needs and the business goals, and furthermore ensure that the design is on brand."
Isn't this the goal of all good design whether you call it "user experience" design or just plain old good design?

Re: 10 Most Common Misconceptions About User Experience Design

Stu Collett — Mon, 09 Mar 2009 14:30:00 -0000

I love this article,

Thanks very much Whitney!

Re: 10 Most Common Misconceptions About User Experience Design

jai — Wed, 04 Mar 2009 07:17:00 -0000

really useful one for webmasters. im a beginner and its very informative for me..

Re: 10 Most Common Misconceptions About User Experience Design

David Ding — Mon, 02 Feb 2009 10:46:26 -0000

Great article. I have been working in the experience design/mgt. area for several years and want to thank you for summarizing this up. Many pople working in this area come from different backgrounds - either product design, marketing, psychology, or process analysis. It might be the future trend for us to synthesize our current work and propose a unnfied framework for analyzing experience in both online/offline settings.

Re: 10 Most Common Misconceptions About User Experience Design

David Ding — Mon, 02 Feb 2009 10:46:26 -0000

Re: 10 Most Common Misconceptions About User Experience Design

Julio Loayza — Tue, 27 Jan 2009 19:36:10 -0000

I wrote in my blog a few days ago: "Thinking that web is a technology matter is like thinking that painting is a chemistry matter" (in Spanish) together with an image of a famous Picasso's paint called "Guernica", a very emotional one. Reading your point 3 has been nice and funny for me :-)

Re: 10 Most Common Misconceptions About User Experience Design

Poster Printing — Wed, 21 Jan 2009 13:16:52 -0000

Great post â€“ quite informative and itâ€™s nice to hear from so many peopleâ€™s viewpoints. I think #10 is interesting â€“ I hadnâ€™t thought about user experience being a choice. Why wouldnâ€™t you choose to have great user experience design? Ah, yes â€“ the greedy people! I agree that usability should be equal to simplicity since people wonâ€™t use what they donâ€™t understand.

Re: 10 Most Common Misconceptions About User Experience Design

Martin Fried — Fri, 16 Jan 2009 13:05:46 -0000

Thanks for the article. It provided not only some good points, but also a focal point for some good discussions.

One of my pet peeves are applications that get in the way of the user. From web sites that pop up messages and windows that cover up the content to programs that ask some dumb question instead of doing what you asked. I hate it when I start some program or process that may take more time than I want to wait, so I go get coffee or something, only to come back and see that it's waiting for me to say no, I don't want to know about upgrades or new products, etc. Then I have to wait for it to actually run. It should have have done what I wanted first, and either used a separate thread, or waited to ask the question. Unless there is some fatal error, it should not stop.

Re: 10 Most Common Misconceptions About User Experience Design

andrew — Fri, 16 Jan 2009 00:25:46 -0000

Pretty general. I still to this day have no idea what UX people do, and I build UIs.

Re: 10 Most Common Misconceptions About User Experience Design

Rajesh Lal — Tue, 13 Jan 2009 16:54:04 -0000

Very nice and well thought of Article.

Here is a presentation I gave a few months ago, where I
tried to define User Experience precisely

"User Experience an Introduction", .

http://abcofdesign.com/2008...
introduction.html

Re: 10 Most Common Misconceptions About User Experience Design

Rajveer Singh Rathore — Mon, 12 Jan 2009 23:51:29 -0000

Dear Whitney,

Thanks for writing this great article, I take it as a new year gift :-)

I know a dozens of people who will probably dust away their misconceptions about user experience design. It's time to bring them here.

Re: 10 Most Common Misconceptions About User Experience Design

Olga — Mon, 12 Jan 2009 16:59:06 -0000

Spanish traslation to this excelent post

http://www.itakora.com/2009...

Regards!

Re: 10 Most Common Misconceptions About User Experience Design

Jeff Johnson — Mon, 12 Jan 2009 09:26:55 -0000

Thanks for this - UI/UX/Usability etc,
i think its about naking sure your goals are clear.
Most people are Ready - Fire - Aim about UX
and claim that revising the design model is "Agility"

I prefer Focus groups - online focus groups.
toss in some randomness in the population to test interface learning curve adoption.

for us at www.ctngreen.com/mag a magazine user experience
ported to the web was a huge undertaking.

Headway stayed deadway until we applied UX and focus group testing.

UXI i think is what it needs to be calledm and its mission critical for success

regards,
-- jeff

Re: 10 Most Common Misconceptions About User Experience Design

Marianna Samara — Mon, 12 Jan 2009 09:25:04 -0000

Great article.

I absolutely agree with #3: User experience is not only about technology, "Itâ€™s about everything we do; it surrounds us.â€
I also agree with comments about the job title. I am a User Experience Architect but many times the clients refer to me as an Information architect as this title is better known to them.
A diagram that efficiently projects the principles of user experience and the position of Information Architecture can be seen here: http://www.kickerstudio.com...

Re: 10 Most Common Misconceptions About User Experience Design

Ã¶stenm — Mon, 12 Jan 2009 04:20:40 -0000

I am not sure why people think your article is so great, I would say it more
or less repeats the first chapter of "the inmates are running...".
If the goal was to kick in some open doors you obviously succeeded.